About Curtin Student Guild

Curtin Student Guild helps students to get the most out of their university experience. Our elected representatives are the voice of students on campus. We coordinate social events and activities, support student clubs, operate food and beverage outlets on campus and assist students with academic, financial and personal issues. You will love our friendly environment, working arrangements, generous benefits and beautiful campus surrounds

Warning: not your typical admin role! This is a front desk reception role that’s a little bit different from the rest!

About you

You’re an admin superstar who is organised, engaging, an excellent communicator, a great problem solver, and loves to help people. You highly value diversity and inclusion, and you’re willing to be hands-on as needed.

A typical day may include:

• scheduling appointments and managing bookings
• addressing phone, email and in-person queries
• helping members locate services, events, and venues around campus
• interacting with distressed students in an empathetic and supportive manner
• identifying sensitive or urgent issues and escalating as required
• preparing event signage, theming, and decorations
• fielding media enquiries in line with organisational policy
• providing direction and assistance for the set-up and operation of BBQs
• facilitating equipment and venue hire, including post-hire checks and cleaning
• ordering and maintaining stock levels, office supplies, and consumables
• basic tidying and maintenance of foyer areas, storage spaces, and kitchenettes

Requirements

• Excellent interpersonal and communication skills with the ability to liaise with a diverse range of groups in an enthusiastic and supportive manner.
• Motivated to help, with an engaging personality.
• Well-developed customer service skills including the ability to deal with difficult, stressed or emotional customers in a calm and competent manner.
• Proven background in office procedures and computer literate.
• Proficiency with Microsoft Office programs.
• Demonstrated ability to manage multiple tasks concurrently and to meet strict deadlines.
• Ability to work unsupervised with good attention to detail.

Desirable

• Previous experience in a tertiary environment.
• Certificate in Business/Office Administration.
• Experience in scheduling and electronic file management systems
• Experience in cash handling, till reconciliation, cheque and EFTPOS transactions and daily banking.
• A sense of humour and can-do attitude

This is a permanent employment opportunity. Shifts are 8.30am – 4.30pm Monday to Friday. Full time preferred, part time considered.

If you are an organised, passionate individual who thrives in dynamic settings, we want to hear from you!

To apply for this position, please forward your resume and a cover letter addressing the job requirements to [email protected], and an indication of whether you are seeking full time or part time appointment. If part time, please provide your availability.

If you have any questions, contact us through the above email address.

Applications Close Midnight, Sunday 23 March.