Logo for Retail Supervisor

Retail Supervisor

City Beach
Hillarys, WA
A$26.65 p/h + penalties + superannuation
Retail & Consumer Products → Management - Department/Assistant
Full-time
On-site

Posted 4 days ago


At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.

The role:

As a Retail Supervisor with Visual Merchandising duties at our Whitford store, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.

What you'll be doing:

  • Reinforce the customer centric nature of City Beach by providing a superior customer experience for each person who walks through our store.
  • Ensure our stores are open and ready to be shopped by our customers
  • Managing the movement of stock to reduce shrinkage and optimise sales
  • Filing and tidying the shopfloor and getting the store set up for promotions and sales.
  • Work closely with the store leadership team to deliver on performance objectives set for your store with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
  • Maintain high standards of store presentation including keeping our shopfloor and stock room neat and tidy.
  • Demonstrate strong product knowledge and be able to research and describe product features and benefits.
  • Recommend, select, and help locate product based on customer needs or desires.
  • Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
  • Provide effective leadership on days where you are required to run a shift, ensuring that all store team members receive the required feedback, support, and training. Report back to the store leadership team as required.
  • Support the store leadership team by assisting with the execution of assigned tasks in line with business and departmental expectations.

What we are looking for:

  • Minimum 1 year experience in a customer-service role.
  • Experience with the operational supervision of a store highly desirable.
  • A strong focus on delivering outstanding customer service.
  • Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
  • An energetic and enthusiastic approach to store operations and a personable approach with customers.

The benefits:

  • Access to a free Employee Assistance Program.
  • 15% discount on Goodlife Health Clubs and Fitness First Gyms memberships.
  • Discounts on Studio Pilates Class Passes and City Cave Float & Wellness Centre.
  • Complimentary consultations with Westpac.
  • 7% discount on Medibank private health insurance.
  • Up to 15% off at Strike Bowling & Holey Moley.
  • Enjoy a 40% team member discount for you, your friends and family to access.
  • We have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts, including:
  • Beach parties ($100 – $300 gift cards up for grabs for best dressed).
  • Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
  • Awesome in-store competitions and sales incentives.
  • Prezzee Gift Cards for major milestones and yearly anniversary certificates.

About City Beach

Karrinyup, WA, Australia
Retail & Consumer Products
1001-5000 employees

Established in 1985, City Beach are now a leading youth fashion retailer in Australia with more than 65 stores, 300 brands and thousands of team members. From entry-level summer gigs to fulfilling career pathways, the possibilities are endless at City Beach.

Our team members are at the core of our success. Whether you choose to be part of our Head Office in Brisbane CBD, our many retail stores across Australia, or our state-of-the-art Distribution Centre, you'll find an environment that encourages learning, growth, contribution, and constant challenges.

Explore our Careers page to learn more about the opportunities at City Beach today: https://www.citybeach.com/au/careers-home.html

More Jobs

Retail Supervisor

Bunnings Warehouse

Osborne Park, WA
A$29-$30 p/h
Full-time
On-site

Retail Supervisor

City Beach

Charlestown, NSW
A$26.65 p/h
Full-time
On-site

Grocery Supervisor

Bunbury Farmers Market

Vasse, WA
A$25-$32 p/h
Full-time
On-site

Retail Supervisor

Bunnings Warehouse

North Geelong, VIC
A$29.88 p/h
Full-time
On-site

Admin Supervisor

Bunnings Warehouse

Wangara, WA
A$29-$30 p/h
Full-time
On-site

Retail Supervisor

M&M Corboy Investments Pty Ltd

Capalaba, QLD
A$34.08 p/h
Casual
On-site

Browse Jobs

by State

by Classification