About Us
Windcave is a global leader in payments technology, with a mission to innovate and transform customer experiences for businesses and platforms worldwide. Headquartered in Auckland, we operate across the globe, focusing on the entire payments chain—from designing and manufacturing payment terminals to delivering cutting-edge Payments as a Service (PaaS) solutions. Our latest innovation includes bank-beating financial services that redefine industry standards.

Our Sydney office is expanding, and we're seeking dynamic and enthusiastic Senior Support Specialist/Sales Representative to join our team. This role offers a unique opportunity to contribute to a growing industry and develop your career in the exciting field of payments technology.

Key Responsibilities

• Drive sales growth through proactive outreach and customer relationship management.
• Identify and secure new business opportunities in POS/EFTPOS or eCommerce solutions.
• Deliver tailored solutions to meet client needs using Windcave's suite of payment technologies.
• Maintain a deep understanding of product offerings and stay updated on industry trends.
• Collaborate with internal teams to ensure seamless implementation of solutions.
• Meet and exceed sales targets while providing excellent customer service.

Skills and Attributes

• Strong interpersonal and communication skills, both verbal and written.
• Dynamic and high-energy personality with a proactive attitude.
• Keen interest in technology, with a willingness to learn about payment solutions and the broader industry.
• Ability to work independently and collaboratively in a team environment.
• Intermediate proficiency in Microsoft Office tools (Word, Excel, CRM, PowerPoint).

Qualifications and Experience

• 1–2 years of experience in sales, preferably in POS/EFTPOS, eCommerce solutions, or financial technology.
• Recent graduates in business or IT with a passion for sales are encouraged to apply.
• Awareness of payments industry trends and competition is a plus but not essential.
• Knowledge of Windcave products is preferred

What We Offer

• A supportive and high-growth environment where innovation thrives.
• Competitive remuneration package with opportunities for career progression.
• Comprehensive training to help you succeed and grow in your role.

Application Process
Please submit your CV and a cover letter explaining why you’re the ideal candidate for this position.

Employer Questions
Your application will include answers to the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years of experience do you have as a sales consultant?
• Do you have customer service experience?
• What's your expected annual base salary?

Windcave values diversity and is committed to creating an inclusive workplace. We thank all applicants for their interest; however, only those shortlisted will be contacted.