About the role

This is an exciting opportunity to join the team at South Coast Eye Clinic as a Clinic Manager in our Bega, NSW location. As Clinic Manager, you will be responsible for overseeing the day-to-day operations of our busy eye care facility, ensuring the smooth and efficient running of the practice. This is a full-time position.

Tasks & responsibilities

• Lead and manage all aspects of the clinic, ensuring efficient and effective delivery of services.
• Provide support to the team, maintaining high-quality service for patients and clinicians.
• Facilitate clinician-patient communication and establish a collaborative practice environment.
• Foster a positive and engaging work environment for all colleagues.
• Work with the clinical team to maintain infection prevention, equipment maintenance, and sterilizations standards.
• Ensure all patients are entered on the public/private planned surgery preparation list, theatre lists are booked and pre-admission clinic information is provided in a timely manner.
• Extensive diary schedule management.
• Customer service for a busy phone line and face to face with patients.
• Bookkeeping for two clinics.
• Mange staff roster for several staff members to support doctors on duty.

Qualifications & experience

• Minimum 2 years of experience, preferably in a medical centre setting. Mature applicants welcome.
• Proven leadership and collaboration skills.
• Excellent communication, problem-solving, and time-management abilities
• Strong understanding of customer service principles and confidentiality protocols.
• Knowledge of Medicare processes.
• Demonstrated ability to priorities a busy workload and ensure deadlines are met.
• Excellent interpersonal skills and sound written and verbal communication skills, with the ability to communicate effectively with patients and their families, staff, medical practitioners and external agencies.
• Availability Monday - Friday, between 8am to 6pm. Flexibility is required, and some long days can be expected.
• Experience with Medilink an advantage.
• Able to work well under pressure.

What we offer

At South Coast Eye Clinic, we are committed to providing a supportive and collaborative work environment that encourages personal and professional growth. We offer a competitive salary, ongoing training and development opportunities.

About us

South Coast Eye Clinic is a leading provider of comprehensive eye care services in the Bega region. Our team of experienced opthalmologists and support staff are dedicated to delivering high-quality, patient-centred care using the latest in eye care technology and techniques. As part of the broader South Coast healthcare network, we are committed to improving the overall health and wellbeing of our local community.

Apply now to join our team and be a part of our exciting journey!