National Service Manager

An innovative Australian owned healthcare company, with a world class portfolio of Design Construct and Install projects, are looking for a National Service Manager. Reporting into the Chief Operating Officer, you will manage a highly skilled team of Field Service technicians and ensure a high standard of service delivery is maintained.

The Job:

• Manage stakeholders expectations across Operations and Finance, as well as the Tech and Sales teams, through effective use of ERP systems
• Implement your hands on experience to help and support field technicians in service delivery, and some project work.
• Work at fast pace within a multi-disciplinary team in a high growth industry ensuring delivery of top quality service.

Have you:

• Excellent experience in leadership positions, working with a team of highly skilled technicians, providing mentorship, support and training?
• A strong background as a functional user of ERP systems, ideally Netsuite, for the purpose of record keeping, operations management and stakeholder reporting?
• Driven to meet strict SLA contractual requirements, as well as some sales acumen to acquire new ones?

This is an excellent opportunity to join an established company as it expands its Australian operations. It is a permanent full-time role with excellent salary and benefits package.
If you would like to discuss this vacancy further or to discuss your career options in confidence, please send your profile to [email protected] or apply via the ad. Please only apply if you have full long term working rights for Australia and are willing to access the office in the Eastern suburbs of Sydney.