Join a Leader in Mining Solutions – Tools and Parts Coordinator Wanted!

Total Rockbreaking Solutions (TRS) is Western Australia’s premier provider of fixed hydraulic rockbreaker boom systems and cutting-edge automation for the mining industry. As we continue to grow, we’re looking for a dedicated Tools and Parts Coordinator to join our high-performing team. If you’re passionate about inventory management and thrive in a fast-paced environment, this is your chance to make a real impact in a company that values innovation and excellence.

Why Join TRS?

Proudly Western Australian-owned, TRS specialises in the design, sales, and servicing of advanced hard rock mining boom systems and hydraulic power units. We are the exclusive distributor and service provider for leading hydraulic attachments across the mining, construction, and recycling industries.

At TRS, we foster a culture of teamwork, integrity, and continuous innovation, providing a dynamic workplace where you’ll be supported, challenged, and given opportunities to grow.

The Role:

Combined with an in-depth product knowledge and customer service skills, the TRS Tools and Parts Coordinator will manage all aspects of parts sales and management. This includes timely ordering for fulfilling customer orders, cost estimating and quoting, coordinating shipping schedules and invoicing of completed sales.

The Tools and Parts Coordinator is responsible for delivering high quality customer service, driving business growth in spare parts and tool sales, and ensuring all sales are completed within the agreed timeframe and budget. The goal is to drive tool and parts sales growth while maximising customer satisfaction, ensuring customer retention and increasing profitability.

The key responsibilities of the role include:

• Managing all parts sales for TRS products and agency lines, including factory liaison, documentation, NetSuite reporting, forecasting stock levels and any customer issues related to tool and parts sales.
• Costing and quoting tools and parts.
• Planning, prioritising and organising daily workload for orders with a focus on safety and efficiency.
• Achieving revenue & mark-up targets
• Regular communication with Customers to ensure all Tools & Parts needs are covered.
• Attend and assist with trade expos as required
• Assist with picking and packing Tools and Parts when required
• Assist with Capital Sales when required
• Additional duties as required.

To be successful for the role, you must have the following:

• Previous experience as a Parts coordinator/ interpreter.
• Ability to manage multiple jobs, forward plan and meet agreed project deadlines and targets.
• Highly developed customer service and communication skills
• Engage with suppliers to establish and maintain successful working relationships ensuring successful delivery of tools and parts.
• Be self-motivated, goal-oriented and have a positive ‘can-do’ attitude.
• Strong computer skills and confidence in learning new programs.
• Excellent attention to detail and an eye for quality control
• Excellent time management
• A strong interest in contributing to growth and development of the organisation.
• Proven commitment to safety

Workplace Health and Safety (OHS)

All staff are required to take reasonable care for their own health and safety and that of other personnel who may be affected by their conduct, and to abide by their duty of care provided for in the legislation.

• Follows workplace procedures and instructions to achieve good OHS practice
• Maintains tools, equipment and facilities to make sure of safe performance and good OHS practice
• Identifies and reports unsafe, unhealthy or hazardous working conditions
• Uses personal protective equipment as required
• Report any injury, hazard or illness immediately, where practical to their supervisor

Why Join TRS?

🌟 Competitive pay with clear pathways for career progression
📚 Comprehensive training and continuous learning opportunities
💼 Work for a well-established and fast-growing organisation
💪 Be part of a positive, safety-focused workplace that values your contribution
🚀 Thrive in a culture that encourages personal development and zero harm

Ready to Take the Next Step?

If you’re ready to be part of an energetic team and build a career in a secure industry, we want to hear from you!

🔎 Apply now and become part of an organisation that values your growth and success.

We appreciate the interest of all applicants; however, only those shortlisted will be contacted.