E-Commerce and Marketing Specialist
Paper Republic
Posted 8 days ago
About us
Paper Republic is a premier stationery, greeting card, and gift store known for curating high-quality products from renowned brands, primarily sourced from Australia, the UK, Europe, and the USA. We have built a strong, loyal customer base both locally and interstate, and our online shop is rapidly expanding to cater to an international audience.
For over 10 years, we’ve been proud to serve our customers with exceptional products and a personalised shopping experience. With two brick-and-mortar stores in Camberwell and Melbourne CBD, we’re in a phase of exciting growth, with plans for additional locations on the horizon.
When customers visit Paper Republic, they’re greeted with an inviting atmosphere, outstanding customer service, and an ever-evolving selection of top-tier products. It’s no surprise that they keep returning again and again.
Our online platform enhances the Paper Republic experience, offering an easy and seamless way for customers near and far to enjoy the same high-quality products and exceptional service that we’re known for in-store.
Qualifications & Experience:
- Proven experience in a retail e-commerce environment is a must.
- A Bachelor’s degree or higher in Marketing or a related field.
- Hands-on experience managing a Shopify retail store platform is highly valued.
- Demonstrated expertise in generating and optimising email marketing campaigns through Klaviyo.
- Strong experience with Google Ads, Facebook Ads, and Instagram Ads.
- Solid experience in creating and managing social media content, including the production of photos and videos that engage and inspire customers.
- Experience writing and publishing customer-focused blogs is an asset.
- Excellent communication skills, with the ability to effectively interact with customers, team members, and suppliers.
- A self-starter who thrives in a collaborative environment and works well independently.
Tasks & Responsibilities:
- Manage Online Content & Inventory: Oversee product listings and ensure accurate placement and organisation of inventory on our Shopify store.
- Website Management: Take responsibility for the website backend, ensuring smooth functionality and seamless customer experience on Shopify.
- SEO & Google Ads: Optimise organic traffic through effective SEO strategies and keyword utilisation. Manage Google Ads campaigns to drive visibility and traffic to the website.
- Social Media Management: Plan, create, and post engaging content on Instagram, Facebook, Pinterest, and TikTok to drive brand awareness, engagement, and sales.
- Content Creation: Write, schedule, and publish customer-focused blog content that resonates with our audience and supports overall marketing goals.
- Online Promotions & Events: Plan and execute online promotions, sales events, and special offers. Monitor performance and adjust strategies to maximise engagement and results.
- Customer Communication: Respond promptly to customer inquiries, comments, and messages via email or social media channels, maintaining a positive and professional tone.
- Order Fulfilment & Shipping: Ensure timely and accurate fulfilment of online orders, overseeing the shipping process and customer satisfaction.
Benefits
- A friendly, supportive and professional small business environment
- Employee Discounts
- Great customers
- Initial 6 month fixed term contract with potential to extend
- 5 Day week (Mon-Fri) preferred
- Flexibility with working location, either Camberwell or Melbourne CBD
Why Join Paper Republic?
At Paper Republic, we value creativity, collaboration, and a passion for quality. If you're a marketing professional who thrives in a fast-paced, innovative environment, we’d love to hear from you.
About Paper Republic
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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