Customer Service Administrator – 4-Day Work Week! 🚗

• Location: Midvale
• Full-Time
• Enjoy a 3-Day Weekend Every Week!
• Supplied Lunches

Love what you do but want better work-life balance? Join a team that values structure, efficiency, and offers a 4-day work week!

Autoplus WA is looking for a Customer Service Administrator to join our high-performing automotive team. This role is ideal for someone who is highly organised, detail-oriented, and enjoys managing workshop administration, scheduling, job cards, and parts coordination. If you have experience in admin-heavy roles within the automotive, trade, or service industry, we’d love to hear from you! See below on how to apply!

What You’ll Be Doing:

• 📞 Managing and coordinating workshop communications—answering calls/SMS’s/emails professionally, ensuring accurate messaging between customers, service advisers, and technicians.
• 🗂 Making & Handling job cards and ensuring all work details are accurately documented.
• 📦 Ordering, managing and entering parts into the system.
• 📅 Coordinating bookings including online and scheduling, ensuring the workflow runs efficiently.
• ✉️ Monitoring and responding to customer inquiries, keeping everything well-documented.
• 💻 Ensuring accurate data entry in workshop management systems to track jobs, KPI’s, parts, and car service history.
• 🔍 Supporting the team with admin tasks such as invoicing, record-keeping, procedure updates, events planning and customer follow-ups.

What We’re Looking For:

• Automotive industry admin experience is highly valued—experience in a workshop, reception, service department, or trade business is ideal.
• Familiarity with job cards and parts ordering—understanding how workshop admin and inventory processes work.
• Proactive problem-solver – able to anticipate customer-related issues before they arise and take action.
• Ability to multitask in a fast-paced environment—handling multiple admin tasks without feeling overwhelmed.
• Confident in handling calls, emails, and system-based admin tasks—ensuring clear communication across all departments.
• Experience with Google Workspace, Monday.com, or Automation (a bonus, but not required, we will train).
• Takes ownership – someone who doesn’t just complete tasks but actively ensures smooth workshop operations.
• Looking for stability and work-life balance – a workplace where you can grow and be appreciated.

Why Join Us?

• A well-structured, professional workplace – no chaos, just great systems and a strong team.
• 4-day work week – full-time pay with an extra day off every week!
• Career stability & growth – we invest in our team and love seeing people thrive.
• A role with impact – your work directly supports the efficiency of the business.
• A values-driven team – we prioritise well-being, open communication, pride in our work, continuous improvement, and teamwork.

How to Apply:

Easy! Just this link to get started! https://wkf.ms/4hiVmIg