Troocoo – Make a difference in disaster recovery – Queensland Government
Are you passionate about supporting communities in times of need? Troocoo Recruitment are seeking compassionate and dedicated Community Recovery Workers to assist individuals and families affected by Tropical Cyclone Alfred.

We have multiple roles across Queensland recovery hubs, to provide support to those in need.
Important details – please read before applying - Location: Redland Bay region

• o Initial contract to 04/04/25, pending business and weather requirements

• Contracts are commencing immediately (we cannot accommodate notice periods)
• $58.02 p/hour + super – Troocoo agency contractor role
• MUST have full working availability (24/7) and be able to work weekend and long hours
• Must have flexibility and must be able to work in changing environments

We are seeking individuals who can provide compassionate support, assisting with grant applications, and ensuring effective service delivery during disaster recovery operations. Previous experience in face to face customer service or support is sought after:

✅ Client Support – Advise individuals on available recovery assistance and help them complete grant applications.
✅ Trauma-Informed Care – Provide sensitive and compassionate support to those who have experienced significant trauma and to connect them with support organisations.
✅ System Proficiency – Accurately process and manage grant applications using internal systems.
✅ Customer Service – Deliver high-quality service and assistance to community members in need.
✅ Face-to-Face Interaction – Engage directly with affected communities to provide hands-on support.
✅ Flexibility & Adaptability – Work effectively in rapidly changing environments and respond to evolving needs.

Why Troocoo?

• An approved and preferred recruitment partner to Queensland Government
• We process timesheets weekly and have weekly pay runs
• Dedicated contractor experience team to support and onboard you
• We have a multitude of contractor benefits! Discounted shopping, vouchers, health and lifestyle benefits

Applications are being sought now for upcoming positions, apply today to register your interest in these opportunities