Home Care Support Worker – Domestic Assistance & Community Support

Bring your magic with Five Good Friends!

Come and join Australia's most innovative and dynamic home care organisation!

Are you looking for a role where you can make a genuine difference in people’s lives? At Five Good Friends, we help older Australians and people with disabilities live independently in their own homes. We are growing our team of dedicated Home Care Support Workers (Helpers) to provide essential Domestic Assistance and Community Support to our Members.

We currently have an opportunity in EPPING and surrounding areas/region.

Unlock your potential at Five Good Friends! Join a vibrant team where 86% of our helpers feel fulfilled in their roles and 90% see incredible opportunities for growth. With nearly all our employees excited to recommend us as a top workplace, this is your chance to be part of a passionate community committed to making a real impact. Your dream career starts here!

We are Five Good Friends, and we are an approved aged care and registered NDIS service provider. We help our clients (we call them Members) live vibrantly in their own homes by wrapping our care teams around them and their families.

There are only a few places on earth where people live longer, happier and healthier lives. The people living in these zones share a key thing in common: friendship. The power of friendship is believed to contribute to a much better quality of life as we grow old. Five Good Friends strives to form high-quality, long-lasting connections between Members and their Helpers. Our Community Care Workers (we call them Helpers) play a key role in creating the magic for our Members to keep them in their homes and connected with the communities, families, and friends that they love.

We began eight years ago in QLD and today we provide services across Australia. We are proud to say that we are invited back into the homes of our members over 20,000 times a month. If you are eager to bring the power and magic of friendship into the community around you, apply for our Helper role today!

Why This Role?

Meaningful work – Help Members stay comfortable in their homes by providing cleaning, household support, and transport services.
Part Time role with set shifts—work locally with a structured schedule that aligns with business needs. —work locally with a structured schedule that aligns with business needs.
Supportive team environment – We provide training, ongoing support, and a team that values your work.

Award-winning workplace – Recognised as a Top 10 Best Place to Work in Health Care (2023).
Competitive benefits – Including work-related travel reimbursement, wellness allowance, and career development opportunities.

About the role
We are looking for one part time skilled and experienced Support Worker located in the Southport, Gold Coast and surroundings area.

• As a Home Care Support Worker, you will visit 3-4 Members per day, providing hands-on assistance to help them maintain their homes and daily routines. Most of your work will involve the following:
• Cleaning & Household Support – Vacuuming, mopping, dusting, laundry, and general tidying.
• Meal Preparation – Helping with grocery shopping and light meal prep.
• Transport & Community Access – Driving Members to appointments, shops, or social outings.
• Companionship & Wellbeing Support – Encouraging social interaction and friendly conversation.
• Important: While some Helpers also provide Personal Care (e.g., showering, dressing, medication support), this role is primarily focused on Domestic Assistance and community support.

Do you have what it takes?

• You will have a minimum of two years experience in the aged care, primary/community healthcare or disability sector providing personal support and care
• A Certificate III in Individual Support (CHC33015), Assistant in Nursing, Diploma in Nursing, or an equivalent qualification is required. Alternatively, you must be actively working towards obtaining one of these certifications.
• You enjoy practical, hands-on work and take pride in keeping homes clean and organised.
• You are reliable, friendly, and respectful – able to build trusting relationships with Members.
• You have strong time management skills and can follow a schedule moving between homes.
• Current First Aid & CPR Certificate (or willingness to obtain one).
• A National Police Check & NDIS Worker Screening Check (or willingness to obtain).
• IT literacy – Comfortable using a smartphone or tablet for work-related tasks.
• You have a driver’s license and access to a reliable car (travel between clients is required).

We strongly encourage candidates of all different backgrounds and identities to apply. Each new person is an opportunity for us to bring a different perspective into the team. We are committed to building an inclusive workplace where you can do your best and most rewarding work. That is why we were just awarded as a Top Ten Best Places to Work 2023 in the health care category. We value the work that Helpers do and reward them for doing so. If this sounds like you, please join us in creating a better, brighter future for our Members’. Be part of the revolution that is transforming the way people are cared for in Australia.

What's in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.

• A competitive salary package plus super plus reimbursement for work-related travel.
• Annual $500 health and well-being allowance to spend on anything
  contributing to your health and well-being away from work.
• On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us.
• Access to our employee assistance programme, where you can receive free confidential and professional counselling.
• Parental leave benefits –All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.
• One free Five Good Friends membership plan, which covers the Care
  Management fees. This can be used for a loved one who is supported by Five Good Friends. This could be worth more than $7000/yr.
• Working for a company that has an employee engagement score that is 15% higher than the industry average, and 5% higher than the top 25% industry average (we are actually a great place to work)
• And... After 5 years of continuous service, you will receive a trip to Okinawa, Japan, the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.
  
  Find out more about Five Good Friends here: https://www.fivegoodfriends.com.au/corporate/about-us
  
  We want to create a place where people work in a role and love what they do, feel valued, supported and in control. It needs to be just as magical for you, as it is for those wanting to remain living in their homes. Let us show you our magic, so you can bring yours!