About Us

We are the pet lover’s choice! Hanrob are passionate pet people and we strive to deliver health, happiness, and improved wellbeing to Australian pet families. From humble beginnings at our flagship pet hotel in Heathcote, NSW, we are now the leading professional in the pet service industry.

Our strong and proud history has enabled the acquisition of eight pet hotels which offer pet boarding, dog training, and doggy day-care. In addition, we offer specialised services in animal transportation; leading the change in animal movements, and vocational education; inspiring the future of professional pet careers through Hanrob College.

With 40 years of experience and over 250 powerful pet loving staff, we are making leaps and bounds in the pet industry as we continue to lead the future of pet services in Australia.

About the Role

We are seeking two to three energetic and experienced Pet Care & Animal Attendants to join a passionate team of animal-lovers at our Darwin Pet Hotel located in Eaton, near Darwin Airport.

These CASUAL roles may be offered up to 4 shifts per week depending on workload and business needs which fluctuate weekly, with the expectation that the successful candidates are available to work up to 38 hours/week during Easter and school holiday peak periods, as well as Christmas and long weekends. Great penalty rates payable on weekends and public holidays!

Typical shifts available include:

• Monday to Friday 6.30am to 1.00pm or 2.00pm to 6.00pm
• Saturdays 7am to 5pm

Key accountabilities:

• animal welfare,
• cleaning, and
• customer service.

Successful candidates will be responsible for the provision of high quality pet welfare which includes cleaning kennels, feeding pets, basic washing/grooming, and enrichment/exercising of pets. Our Pet Care & Animal Attendants also provide excellent customer service when engaging with our clients at pick up and drop off.

About You

You are reliable, motivated, and experienced in caring for animals, with genuine affection for cats and dogs. To be a high performer in this role, you will be:

• Available Monday to Saturday inclusive and have availability to work 38 hours of shifts during school holidays/peak periods.
• Have the flexibility to cover other unplanned absences at short notice from time to time.
• Experienced working in vet clinics, doggy daycares, kennels or catteries (HIGHLY DESIRABLE).
• Certified in animal studies and/or companion animal services (preferred).
• A licensed driver with your own car to get to/from work.
• Prepared to jump at the chance to help others in your team.
• Able to work at a brisk pace and carry out tasks to required timeframes.
• Able to work independently, and willing to ask for guidance for more complex matters.
• Passionate about companion animals.
• A good communicator and positive person who enjoys teamwork.
• Committed to working safely, and following Standard Operating Procedures.
• Willing and able to adhere to Hanrob Pet Hotels' operating procedures and Work Health & Safety requirements at all times.

IMPORTANT: This is an active and physical role working across the Pet Hotel. The incumbent will be required to work indoors and outdoors (sometimes in inclement weather conditions), and in close proximity to cats and dogs, on their feet for a significant portion of their day. They must be able to sit, stand, walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals up to 50kg on leads, communicate, speak, and interact with team members, customers, internal and external stakeholders, and members of the public in person, in order to perform the inherent requirements of the role.

The Benefits

• Full training and support in a friendly team culture.
• Ongoing training and learning opportunities.
• Nation-wide career development opportunities for your journey in the growing Pet Care Industry.
• Free Parking.
• Employee Assistance Program including Wellbeing Calendar
• Free Employee Flu Vaccination Program.
• Employee Appreciation Events.
• Employee discounts on a range of Hanrob products and services.

If you are energetic, safety-focused, and want to work with a friendly, hard-working team of likeminded animal-lovers, click APPLY now and submit your resume and cover letter telling us why you're our next pet care superstar!

Note: Candidates must have unrestricted work rights in Australia in order to apply for this role.