Due to ongoing company growth, we are seeking a customer-focused, proactive and organised individual to join our team as a Receptionist / Administration Assistant in a permanent, part-time capacity. The ideal candidate will be available to work 4-5 days per week, for a minimum of 20 hours between 9am - 4pm.

The Role

Based at our Wangara location, your responsibilities will include, but are not limited to:

• Answering and directing incoming phone calls to relevant team members.
• Responding to all incoming email and web-based enquiries.
• Greeting customers in a positive and professional manner.
• Liaising with customers pre and post-installation.
• Processing payments over the phone and in-person.
• Assisting with adhoc administrative tasks as required.

Requirements

• Exceptional customer service.
• A positive attitude with a willingness to learn and develop new skills.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy when communicating with customers, contractors and internal staff.
• Professional presentation (front-of-house/customer facing role).
• Ability to work independently and be comfortable multi-tasking.
• Proficiency in Microsoft Office (primarily Outlook, Excel and Word).
• Familiarity with Service M8 and Quotient preferred, but not essential.
• Previous experience in a similar role or within the construction/air conditioning industry preferred, but not essential.

What We Can Offer

• Above award salary with opportunities for professional development as the business continues to grow.
• A collaborative and positive work environment.
• Free, onsite parking.
• Permanent part-time days/hours negotiable for the right candidate.

About Us

Suburban Splits Air Conditioning is an established, family-owned business that specialises in residential air conditioning supply, installation and repair services throughout the Perth metro area. We pride ourselves on being competitively priced without sacrificing quality or customer satisfaction. If you are interested in joining our team, please email your resume and cover letter to [email protected] or apply directly through this listing. Should you have any questions regarding the role, you are welcome to contact us via email or phone at 9302 2364.