Position Summary

The Employee/Member Benefits & Sponsorship Manager is responsible for managing and enhancing WIP Group’s employee and member benefits programs. This role involves maintaining and expanding relationships with benefit partners, overseeing sponsorship agreements, and ensuring the seamless integration of benefits across various programs. The incumbent will work closely with internal teams to support marketing and distribution initiatives, ensuring that all benefits and sponsorship opportunities are effectively communicated and executed.

Key Responsibilities

1. Partner & Benefit Program Management

• Maintain and strengthen relationships with existing benefit partners to ensure up-to-date offers and smooth integration.
• Source, onboard, and coordinate new product lines to expand the membership benefits program.
• Ensure a seamless onboarding experience for new partners, aligning offerings with member needs and expectations.
• Track and analyse the performance of benefit programs, providing insights and recommendations for improvement.

2. Sponsorship Management

• Identify, negotiate, and manage sponsorship opportunities across WIP Group.
• Develop and nurture strategic sponsorship relationships that deliver value to both members and partners.
• Ensure sponsorship agreements are effectively executed and deliver measurable benefits.
• Monitor sponsorship performance and prepare regular reports for internal stakeholders.

3. Membership Rewards & Supplier Relations

• Oversee membership rewards programs, ensuring they remain engaging and aligned with member interests.
• Manage relationships with rewards suppliers to ensure smooth delivery of benefits and positive member experiences.
• Research and implement new reward structures that drive engagement and retention.

4. Marketing & Distribution Support

• Assist with marketing initiatives to promote benefits and sponsorship opportunities.
• Collaborate with internal teams to ensure clear and effective communication of benefit offerings across digital and offline channels.
• Support the development of promotional materials, website content, and digital campaigns.
• Work with the sales team to provide relevant benefit and sponsorship information to clients and partners.

5. Compliance & Reporting

• Ensure all benefit and sponsorship agreements comply with legal and company policies.
• Maintain accurate records of all agreements, contracts, and partner communications.
• Prepare regular reports on program performance, sponsorship impact, and engagement levels.

Key Selection Criteria

Essential Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Minimum of 2 years’ experience in managing employee/member benefits programs, sponsorships, or related areas.
• Demonstrated experience in negotiating and managing partnerships and sponsorship agreements.
• Strong understanding of marketing principles and member engagement strategies.

Skills & Competencies

• Strong Relationship Management: Proven ability to build and maintain relationships with external partners and internal stakeholders.
• Commercial Acumen: Ability to identify opportunities that enhance value for both members and partners.
• Strategic Thinking: Ability to develop and implement strategies to grow and improve benefits programs.
• Project Management: Strong organisational skills with the ability to manage multiple projects simultaneously.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
• Problem-Solving Ability: Analytical mindset with the ability to assess and improve program performance.
• Adaptability: Ability to work in a fast-paced environment and adapt to changing business needs.
• Attention to Detail: Strong focus on accuracy and compliance in program execution.