Company description:

Department of Communities and Justice

Job description:

Client Service Officer

Location - Albury

Employment type - Ongoing, Full Time

Salary - $73,522.00- $79,931.00 PA, Plus Employers Contribution to Superannuation and Leave Loading

Your role

The Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Local Courts, the Client Services Officer is primarily involved in assisting in the operation of court rooms.

What you'll do

• Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders.
• Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
• Provides a high level of clerical and administrative support to the court and registry
• Uses computer systems to accurately enter data
• Provides high quality client services
• Supports the effective implementation of improved work practices.
• Adapts to work in different jurisdictions.
• Complies with department policies and practices such as Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies.

What we're looking for

• Someone with strong communication and time management skills who can work in a team
• Someone with experience providing high level clerical and administrative support.
• Someone who is flexible and can adapt to working in different jurisdictions.
• Someone who thrives off working in a fast-paced environment
• Someone who is efficient and confident with technology and has good attention to detail
• Someone who holds a professional demeanour not only physically but in their communication - both written and verbal
• Role requirements
• Candidates must hold a valid Australian Driver's Licence.
• Travel to other locations within the hub will be required at times. This may include overnight stays. A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.

Download the role description.

Information about accepting a role with Court Services and the potential hazards.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

• What is the most challenging or complex thing you have had to learn. What made it difficult and how did you learn it?

Applications close 26/03/2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Wendy Howard via [email protected].

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Matthew Oakley via [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/