Location: North Sydney
Salary Package: $70k - $77k + Super + NFP Benefits
Role Highlights: Accounts Receivable Officer to join a high-performing finance team in a large, fast-paced business. Take ownership of chasing payments, negotiating payment plans, and investigating discrepancies while gaining valuable exposure to a complex, high-volume environment with strong growth opportunities

This Accounts Receivable Officer will join the Revenue Team, taking full ownership of billing processes, funding transactions, and debt management for designated business units. You will be responsible for fee setups, processing billing adjustments, and generating monthly statements to ensure accuracy and compliance with funding requirements.
On a daily basis, you will manage direct debits, process rejections, and oversee overdue accounts to maintain effective debt management. Weekly, you will reconcile funding sources and investigate discrepancies, ensuring billing aligns with relevant funding streams. Additionally, you will collaborate with internal teams and external stakeholders, delivering timely and accurate billing services in a fast-paced, high-volume environment.

Role Overview:
As a Accounts Receivable Officer, you will be instrumental in maintaining the department's financial accuracy by overseeing timely billing and reconciliation processes. You will collaborate with a range of internal teams, including managers, admissions, and credit management, to ensure seamless billing operations and effective customer support.
Your role will have a direct impact on the business's efficiency, assisting clients and their families in navigating financial processes with clarity and accuracy. This is an excellent opportunity to apply your technical expertise and customer service skills in a fast-paced, compliance-focused environment while contributing to ongoing process improvements.

Responsibilities

• Take full ownership of billing processes, ensuring all fees, charges, and payments are processed accurately and within deadlines.
• Reconcile funding statements, investigate discrepancies, and ensure alignment with billing streams and relevant documentation.
• Manage fee setups, rate adjustments, and the generation of monthly billing and statements for assigned business units.
• Handle direct debits, process rejections, and follow up on overdue accounts to minimise bad debts.
• Address and resolve billing queries from both internal and external stakeholders in a timely manner.
• Generate and distribute debt collection letters, as well as manage collections for overdue accounts.

Candidate Profile

You are a highly experienced and detail-oriented professional with a strong background in investigating discrepancies and problem-solving within complex financial environments. Your expertise lies in deep-diving into financial data, identifying inconsistencies, and resolving billing or funding discrepancies with precision.
With exceptional analytical and investigative skills, you thrive in fast-paced settings where accuracy and efficiency are paramount. Your ability to navigate multiple systems, interpret financial data, and collaborate with internal stakeholders ensures seamless resolution of issues. You have intermediate Excel skills, including data analysis and reconciliation, and are confident working with ERP systems to manage financial transactions effectively.
Proactive and solution-focused, you take ownership of challenges, using your extensive experience to drive accuracy, compliance, and continuous improvement in financial processes.

Culture & Benefits

Join a high-performing and collaborative team where your expertise is valued. With many employees staying for 10-25 years, this company is committed to creating a stable, rewarding, and fulfilling work environment.

• Long-term career opportunities - Be part of a business that invests in its people.
• Challenging & engaging work - Thrive in a dynamic environment where problem-solving is key.
• Employee benefits & well-being - Enjoy perks designed to support your success and balance.
  
  Apply
  
  If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is MTAR51612. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.