The Kingaroy Medicare Mental Health Centre offers inclusive, low-stigma access points for mental health services, providing assessment, triage, warm referrals, and immediate support. It caters to individuals at various levels of need, including those in crisis, fostering an innovative, agile, and flexible approach to service delivery.

The opportunity:

We are seeking an innovative and experienced Administration Officer to join our established team working in a professional and positive environment.

On a day-to-day basis you will provide administrative support to facilitate the delivery of care to our clients. This role will serve as the first point of contact for individuals coming into our service and will build a positive rapport with a wide range of clients as well as their family and friends.

Reporting to the Community Development Lead, you will:

• Exercise confidentiality in handling people's engagement and interactions with the service.
• Offer information to individuals, their friends, and families in a confidential and sensitive manner.
• Manage online and manual filing systems, ensuring operation, maintenance, and security.
• Handle reception duties, including answering phones, booking appointments, and managing client records.
• Assist in maintaining and improving administrative processes, coordinate mail, manage supplies, and contribute to the overall cleanliness and organisation of the centre.

Benefits for you include:

• Opportunity to salary package up to $15,900 of tax-free income.
• Work in a dynamic, vibrant new centre alongside like-minded professionals passionate about mental health.
• Strong and passionate leaders dedicated to team development and engagement.
• Access to an Employee Assistance Program.
• Staff benefits program with various discounts, and an employee referral bonus.

About you:

You are an experienced professional with considerable knowledge in health service operations and delivery; comfortable working in a fast-paced environment, with the following attributes:

• Formal qualifications (certificate or diploma level) in a relevant discipline or demonstrated experience in an administrative role within a health setting that includes general practice and/or private allied health practice.
• Demonstrated experience maintaining practice procedures for a general practice and/or private allied health practice setting.
• Exceptional interpersonal skills with the ability to work with a diverse range of people.
• Excellent organisational and time management skills, with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.

If this sounds like you this is what you will need to get started:

• Current Working with Children Check (Blue Card) or ability to hold one.
• Undergo a current and satisfactory Police Check.
• Current drivers licence.

About Open Minds Integrated Mental Health Services

Open Minds has been a leading provider of mental health services to local communities for over 111 years, operating sites across NSW and QLD. Our services include:

• Headspace centres (for individuals aged 12-25)
• Medicare Mental Health Centres and satellite sites (for adults)
• Universal aftercare services
• Psychosocial support programs
• Clinical care and coordination

We are dedicated to collaborating with our health partners, stakeholders, local communities, and families to consistently deliver safe, high-quality, recovery-oriented care.

Apply now! We can’t wait to meet you.

www.openminds.org.au

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.

Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.