Logo for Guest Exp Host & Face to Face Lead Generator | The Sebel Pinnacle Valley Resort

Guest Exp Host & Face to Face Lead Generator | The Sebel Pinnacle Valley Resort

Accor Vacation Club
Merrijig, VIC
A$25.80 p/h + commission
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 12 days ago


Nestled in the picturesque Victorian High Country, The Sebel Pinnacle Valley Resort, located at the base of Mount Buller, invites passionate individuals to join our team. Surrounded by rivers, wineries, and breathtaking walking/riding tracks, our resort is a haven for those seeking an unparalleled work and adventure lifestyle.

About the Role

Join our team as a Guest Experience Host & Face to Face Lead Generator, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.

What You Will Be Doing as a Guest Experience Host & Face to Face Lead Generator?
  • Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
  • Performance Targets: Meet monthly tour budgets and other key performance indicators.
  • Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.
  • Front Desk Operations: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
  • Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.
What's In It For You?
  • Build your skills and expertise to reach your full potential and achieve your personal goals.
  • Exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
  • Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
  • Great career development opportunities
  • Work in a dynamic and supportive environment that values diversity and inclusion.
  • Shared rental accommodation available (including WIFI and Electricity)
Your Skills and Experience Include?
  • Excellent communication skills (verbal & written).
  • Exceptional customer service and problem-solving skills.
  • Knowledge of sales techniques and ability to build rapport with strong resilience.
  • Computer literate; previous PMS experience is a plus.
  • Positive attitude, determination, and results-driven approach.

Join us on this exciting journey as we redefine excellence in guest experience and create unforgettable memories for our customers. Apply now and be part of our dynamic team!

Accor Vacation Club is committed to fostering a diverse & inclusive culture. We believe in equal opportunities and are dedicated to creating a workplace where individuals are valued, supported, and celebrated for the unique talents and perspectives they bring to our team.


About Accor Vacation Club

Surfers Paradise, QLD, Australia

Accor Vacation Club is one of Australia and New Zealand's leading holiday and lifestyle programs. The Club is operated by A.P.V.C Ltd which is known as the Responsible entity and is part of the Accor Group, the largest and fastest growing hotel management group in the Asia Pacific region with operations across 16 countries, covering a full spectrum of locations and hotel styles, from luxury to budget.

Source: This is an extract from the company's own website.

More Jobs

Face to Face Lead Generator Guest Experience Host

Accor Vacation Club

Margaret River, WA
A$25.80 p/h
Full-time
On-site

Guest Experience Host | The Sebel Darling Harbour the Pinnacle

Accor Vacation Club

Darling Harbour, NSW
A$25.80-$32.25 p/h
Casual
On-site

Guest Experience Host | The Sebel Busselton

Accor Vacation Club

Busselton, WA
A$25.80 p/h
Full-time
On-site

Guest Exp Host Team Leader| Freshwater Point Gold Coast

Accor Vacation Club

Freshwater, QLD
A$27.17 p/h
Full-time
On-site

Guest Experience Host | Gold Coast

Accor Vacation Club

Broadbeach, QLD
A$25.80 p/h
Full-time
On-site

Senior Guest Services Officer

Reflections Holidays

Evans Head, NSW
A$27.17 p/h
Full-time
On-site

Browse Jobs

by State

by Classification