Seeking an experienced Customer Service or Sales Administrator to join a B-Corp certified, purpose driven company, pioneering in making environmentally friendly products.

As a Sales & Service Administrator, you will be managing a high level of inbound customer enquiries, working closely with the operations team to ensure customer orders fulfilled and providing after sales support to existing customers.

The Responsibilities:

• Providing sales and customer service support to new and existing customers in a fast-paced environment (Phone and E-mail)
• Process customer orders, ensuring accuracy of the orders and work closely with the supply and logistics team
• Review artworks/review any custom orders and execute a high level of attention to details to ensure customer orders are correct
• Provide support in managing key accounts, working closely with the account management team to deliver exceptional service and maintain strong client relationships.

Ideal Candidate:

• Strong customer service/sales support experience within the FMCG industry
• Operationally minded - ability to problem solve and adapt to change
• Passionate about environmental sustainability and want to work for purpose-led business
• High level of attention to detail

Benefits:

• Fantastic company culture
• Internal progression opportunities into different departments
• B-Corp Certified business
• Close to public transport

Click “Apply Now” or contact Amy at 0420 586 166 or via email at [email protected] to discuss this exciting opportunity