About Us:

At Premium Diagnostic Equipment, we’re passionate about providing quality automotive diagnostic tools in a fun, laid-back, and supportive environment. We pride ourselves on exceptional customer service and work hard to ensure our clients get the best experience possible. Our team is young, dynamic, and full of energy, with a shared love for cars. If you’re mechanically minded, enjoy helping customers, and want to be part of a growing team, this could be the perfect opportunity for you.

What You’ll Be Doing:

• Answer incoming calls and answer technical questions regarding our products.
• Assist customers in selecting the right scan tool based on their needs and requirements.
• Process sales both in-store and over the phone.
• Pack orders for online purchases and ensure timely shipment.
• Managing stock including regular stock takes.
• Respond to emails promptly and professionally.
• Maintain cleanliness and organisation in the store.
• Collaborate with manufacturers/engineers and customers to resolve issues.
• Perform general housekeeping duties as needed.
• Once trained and confident, provide remote support via TeamViewer to customers requiring technical assistance.

What We’re Looking For:

• Passion for cars and the automotive industry
• A friendly, approachable attitude—no hard-sell tactics required!
• Excellent communication skills (we value clarity and a down-to-earth approach)
• Willingness to learn and grow with the business
• Strong attention to detail and organizational skills
• Common sense and easy going personality
• Previous experience in the automotive industry, sales, customer service, or technical roles is a plus but not necessary—we’ll train the right person

Why You’ll Love Working With Us:

• Fun, young, and energetic team that loves what they do
• A workplace where your ideas are heard and valued
• No cringe-worthy sales tactics—our products speak for themselves
• Opportunity to learn and develop new skills in a supportive environment
• Monday to Friday role with weekends free for your own adventures!

If you’re passionate about cars and want to be part of a team that’s growing and having fun along the way, apply now! We can’t wait to meet you!