Service Technician

Lingong Heavy Machinery Co., Ltd. (LGMG for short), is located in Jinan, Shandong Province, and one of China’s biggest and most professional aerial work platform and mining equipment manufacturers. LGMG AUSTRALIA is a wholly owned subsidiary of LGMG CHINA.

The Service Technician role will provide and maintain excellent customer service and be the front-line service contact for our external customers, undertake scheduled maintenance and repairs as well as aftermarket support.

Location: Sydney

TR package (What are we offering): Market competitive rates and allowances + yearly bonus incentives + company maintained service vehicle + cell phone charge reimbursement + laptop

Responsibilities

• Effectively complete repairs, diagnostic troubleshooting, and preventative maintenance to OEM standards.
• Support customers with after-sales service, warranty repairs and claims.
• Contribute to decisions on continuous improvement activities.
• Ensure all paperwork is completed and submitted on time and accurately.
• Any other technical related aspects as and when required.

Skills and Experience

• Mechanical field trade qualification or equivalent experience
• Knowledge of Elevated Work Platforms
• Minimum 3 years’ experiences of servicing for aerial work platform;
• Advanced oral and written communication skills in English;
• Strong work ethic and self-motivation;
• Proven time management skills with the ability to work independently;
• Flexibility to adapt to different cultures and projects;
• Experience and knowledge of fault diagnostics and software;
• Forklift license desirable;
• Current drivers license essential;
• Current permanent work rights with no restriction in Australia;
• Ability to travel interstate.