About the Company

This organisation is dedicated to supporting individuals and communities through a range of social services. With a strong commitment to compassion and respect, it focuses on aiding those in need, including vulnerable populations such as the elderly, children, and individuals experiencing hardship.

The organisation offers various programs, including aged care services, housing support, and community engagement initiatives. Its mission centres on promoting dignity, well-being, and empowerment, ensuring that every person has access to the resources and support they need to thrive.

The Role

We are seeking a talented Service Desk Analyst to join our clients service delivery team. With new offices in Macquarie and recent growth within the business, the requirement for extra hands-on deck has become a priority.

Responsibilities

• Experience in audio visual equipment (Crestron);
• SCCM administration;
• Active Directory and Group Policy management;
• Documenting processes, creating guides, and training the support team;
• Strong problem-solving and troubleshooting abilities;
• Extensive customer service experience;
• Knowledge of Entra/Active Directory and advanced O365 functionalities; and
• ITIL qualifications or relevant experience.

How to Apply

For more information or a confidential discussion please call Ash Safdartourei at u&u on 0401 646 386 quoting reference number #40616.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.