About the role:

Seeking a qualified RSA trainer and assessor to join our team! We are looking for someone who can provide 38 hours per week (full time).

Our training and assessment is delivered exclusively online using our intuitive Learning Management System. No face-to-face training - yay!

While Clear to Work head office is based in Nundah, QLD, our trainers can login, mark assessments and connect with learners on a flexible schedule from home.

Come join our small, fun, and dynamic team dedicated to providing outstanding customer service to our learners. We believe in providing a beyond extraordinary customer service experience whilst always maintaining the Clear to Work core values - integrity, continuous improvement, agility, and collaboration.

About Clear to Work

Clear to Work (CTW) is proudly one of Australia’s most respected providers of online training and police checks. We deliver our Australian owned and operated services to hundreds of thousands of people every year.

Our comprehensive selection of accredited training courses have been created in consultation with industry experts and meet the national standards under the Australia Qualifications Framework. Additionally, our extensive range of micro-credential courses provide participants with a specialised insight into real-world employment scenarios, helping people become job/promotion ready.

At Clear to Work, our mission is to provide trusted, comprehensive, relevant, and engaging training courses and compliance services to the sectors we serve.

Key responsibilities:

• Mark assessments submissions
• Provide training, support and guidance to students when required
• Provide kind, courteous, helpful, and compliant feedback to students
• Participate in annual formal moderation meetings
• Participate in ad hoc meetings with admin staff and other trainers/assessors
• Communicate directly with the learner support team to assist students in having an enjoyable learning experience

Skills, experience, and attributes:

Minimum Requirements:

• Relevant and up-to date certifications including Cert IV TAE 40110 (incl. LLN & 502 Unit) or TAE 40116 or higher
• Minimum of 3 years recent industry experience working within venues that responsibly serve alcohol
• Holds SITHFAB021 or SITHFAB002 - Provide responsible service of alcohol
• Solid written and oral communication skills
• A passion for the Hospitality industry and for training
• Ability to work autonomously and as a team member
• Experience in validating the course material and content
• Strong work ethic and organisation skills
• Strong attention to detail
• A proactive, positive attitude and initiative

Desirable (but not essential) attributes:

• Holds SITHGAM001 or SITHGAM022 – Provide responsible gambling services
• Holds SITXFSA005 - Use Hygiene Practices for Food Safety and SITXFSA006 - Participate in Safe Food Handling Practices (or equivalent)
• NSW ATP approved (NSW RSA competency Card)