About the Job!

Responsible for the strategy & roadmap, this position requires a Product Manager with experience working across digital customer journeys in Retail or Ecommerce, someone that understands the nuances of omni-channel customer service and how best to serve value at every part of the journey.

This growing squad is scaling due to internal investment and will have a large impact on the day to day happiness of valued customers and the business alike.

The efficiencies created for the business will have huge visibility across the organisation and you'll be integral to creating products that will uplift CX and drive increased member loyalty across the business.

If you want end-to-end ownership of products that will impact 1000’s of everyday Australians, then this could be the next step for you!

About You

• B2C, Retail, eComm, Mobile, Chatbot
• Experience in Salesforce or Genesys highly regarded
• Strong stakeholder management experience
• Exceptional communication skills, both technical and non-technical
• Able to be hands-on in both strategy and delivery
• Customer-centricity at the core of what you value
• Enjoy solving customer problems through innovation and technology
• Sydney-based and able to go into the office 2-3 days per week.

Interested to find out more? Please reach out, I'd love to have a chat!

We have many roles in the Product space at the moment. If this role doesn’t sound quite right, please reach out to me directly for a chat about the other exciting opportunities we’re working across.

This role is limited to Sydney/based candidates with full working rights. Sponsorship will unfortunately not be possible for this opportunity.

How to Apply

To apply for this role please send me an up-to-date C.V and click "Apply Now". for more information, please email [email protected]