
Optical Assistant
Specsavers
Posted 13 days ago
About the role
Specsavers Optometrists Elanora' is seeking a dedicated Optical Assistant to join our team in Elanora, Queensland. As an Optical Assistant, you will be responsible for providing exceptional customer service and support in our busy optometry practice. This is a full-time role, offering the opportunity to work within a dynamic and collaborative environment.
What you'll be doing
- Assisting customers with frame selection, lens options, and overall eyewear needs
- Maintaining a high level of product knowledge to best advise and educate customers
- Providing excellent customer service and creating a positive experience for all customers
- Liaising with the optometrists and other team members to ensure seamless patient care
- Performing various administrative tasks to support the smooth running of the practice
What we're looking for
- Previous experience in a customer service or retail role, preferably within the optical or healthcare industry
- Strong communication and interpersonal skills to engage with customers and colleagues
- Excellent attention to detail and the ability to work accurately and efficiently
- A passion for providing exceptional customer service and a genuine interest in eye health
- The ability to work collaboratively as part of a team
- Basic computer skills and the willingness to learn new systems and procedures
What we offer
At Specsavers Optometrists Elanora', we are committed to creating a positive and supportive work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits, including discounted eyewear and health insurance. We also value work-life balance and offer flexible working arrangements to support our team's wellbeing.
About us
Specsavers Optometrists is a leading global provider of eye care and eyewear, with a strong presence in Australia. We are known for our commitment to delivering high-quality eye care and innovative products, while maintaining a strong focus on customer satisfaction. Our Elanora practice is a thriving part of the Specsavers network, providing comprehensive optometry services to the local community.
If you are passionate about eye health and delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Apply now to join our team at Specsavers Optometrists Elanora'.
About Specsavers
Today, the Specsavers Partnership enjoys global success. With more than 1,700 stores and in 10 countries, we are the world’s largest optical retailer. Each business operates as a Joint Venture Partnership, meaning the stores are part-owned and managed by its directors. They are supported by centralised teams of specialists within our Support Offices in areas such as Marketing, Accounting, IT and Supply Chain.
In 2007, we launched in the Australian market as a wholesale business. In 2008, we became a retailer, opening 100 stores in 100 days across Australia. In the same year we went on to open our first stores in New Zealand.
The Australian and New Zealand business has continued to grow with over 350 stores now operating across the ANZ network. We have also got the largest optical manufacturing facility in the Southern Hemisphere, which opened in Port Melbourne in 2009.
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