Risk Security & Safety Manager | InterContinental Sydney

About Us

Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.

Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city’s prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.

Join our leadership team as Risk, Safety & Security Manager.

Your day to day

Reporting to the Hotel Manager, you are responsible for developing and maintaining a proactive risk, security and safety program, working closely with the senior operational leadership team to develop a culture of ownership at all levels aligned with the IHG Brand Safety framework, NSW legislation, WorkCover NSW and WorkSafe Australia.

You will be leading and embedding the Safety and Security Programs of InterContinental Sydney Hotel for hotel guests and hotel colleagues, ensuring they are maintained through the implementation of legislatively sound and practicably applied policies and practices.

This is a hands on role, with a mix of strategic work with the ability to implement at operational level. The role will require to work across a variety of shift times as and when needed to support the hotel teams or attend to safety / security matters including sometimes working weekends and evenings.

As the subject matter expert, you will maintain effective stakeholder relationships with the hotel teams and with a business partner mindset, a typical week will include:

• Provide support, advice and direction on all matters related to Safety, Risk & Security to the hotel team
• Managing the safety and risk management program and ensure compliance to IHG Brand Safety Standards
• Cascade the safety, risk & security strategy to operational level, tailoring to the context, risk, and operating environment unique to each outlet and business unit
• Actively participate in Responsible Business Strategy, programs and meetings
• Drive colleague and contractor Safety and Security training, coaching
• Deliver training sessions in relation to risk management, Workplace Health & Safety and emergency procedures
• Ensure all investigations and reports are completed for all guest and colleague incidents such as thefts, loss, accidents and injuries
• Manage the patrols of public areas to detect fires, unsafe conditions and missing or inoperative safety equipment in conjunction with Director of Engineering
• Follow up on daily log entries to ensure security and safety violations have been corrected
• Drive Colleague and Contractor Safety & Security performance through training and mentoring
• Oversee the performance of contractor onsite security
• Responsible for Hotel key control systems and security systems
• Provide special security services for hotel VIPs and during special events

What we need from you

• Experience in the hospitality or service related industries and relevant legislation
• Detailed knowledge of key concepts, theories and practices related to effective management of Safety, Risk & Security related risks
• Ability to influence by example; hold yourself and others accountable and coach others in "Safety & Security Leadership"
• High level communication and influencing skills, including the ability to produce quality, concise reports and presentations
• Senior First Aid Certificate or higher
• Demonstrated understanding of WHS practices and principles
• Tertiary degree in a health, safety, security and emergency management or related field (or equivalent experience) is highly desirable
• Responsible Service of Alcohol Certificate – NSW
• NSW Class C Security License
• Current Driver’s License
• Knowledge of emergency response systems
• Competent in use of computers and common software packages
• Ability to demonstrate influencing and consultative skills

The scope of this role includes a heavy focus on workplace Safety & Risk

It is not just a security manager role, so your experience must include senior WHS and Risk also.

What we offer

In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.

• Competitive Salary
• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
• An immense colleague discounts platform for all your favourite brands and retailers
• Paid Birthday Leave
• Enhanced parental leave program
• Flexible work options - talk to us about what works for you!
• Proactive paid wellness and mental health days
• Most importantly, we’ll help you grow, and develop you as an individual.

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too.