If you want to make a difference by having a positive impact on peoples’ lives, then a career with Mobility Aids Australia (part of Independence Australia Group) may be for you.

About us
Mobility Aids Australia is a leading supplier of mobility aids and assistive technology products helping Victorians live more independent, satisfying, and productive lives. With our extensive knowledge of scooters, wheelchairs, beds and living aids, Mobility Aids Australia finds the mobility and lifestyle solution for every customer.
Mobility Aids Australia is a proud member of Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.org.au.

About the role
Are you organized, detail-oriented, and ready to play a key role in ensuring smooth office operations? We're looking for a proactive Office Administrator to join our team and help keep things running efficiently in our Mobility Aids showroom.

• Respond to customer inquiries promptly and professionally via phone or email, providing detailed information about products, services, and scheduling
• Schedule in-home demonstrations of Mobility Aids products for customers, including coordinating product deliveries and arranging repairs and servicing as needed
• Ensure smooth coordination between customers, technicians, and the delivery team to meet customer needs and expectations
• Create accurate quotes for Mobility Aids products and services, and sending them for payment to individuals, plan managers, or third-party payees
• Monday to Friday 8.30am to 4.30pm with weekends off to relax and recharge!

About you

• Proven experience in an office administration role or similar position, where a high level of scheduling and calendar management was required
• Strong attention to detail with the ability to think on your feet and adapt quickly to changing circumstances
• Excellent communication skills with experience engaging diverse individuals and addressing varying needs with patience and empathy
• Current NDIS Workers Screening check or willingness to obtain one

Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Mobility Aids Australia, including:

• Utilize salary packaging benefits to increase your take home pay by reducing your taxable income
• Access employee discounts on thousands of personal and healthcare products, mobility aids, and equipment from our social enterprise store
• We pay your Superannuation fortnightly to help grow your super balance faster
• Advance your career with opportunities for training and professional development including paid training time for all on-the-job learning and paid study leave for approved courses
• As a social enterprise, we aren’t solely reliant on external funding which means better job security so we can focus on providing quality care and service to our customers

Work with Purpose
Are you looking for a rewarding career that makes a positive impact on peoples’ lives? Join the Mobility Aids Australia team (part of Independence Australia Group) as an industry leading provider with over 20 years’ experience in helping thousands of people in Victoria live more independent, satisfying and productive lives.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity
Mobility Aids Australia (part of Independence Australia Group) is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from People with a disability, CALD, LGBTQIA+, Aboriginal and Torres Strait Islander peoples and Refugees to apply.