About the role

Visual Eyes Optical Centre is seeking a passionate full-time or part-time Optical Dispenser / Store Manager to join our small team, in particular at our practice in Butler, WA 6036. In this crucial role, you will be responsible for providing excellent customer service and ensuring the accurate and efficient delivery of optical goods and services to our valued patients.

What you'll be doing

• Assisting patients with frame selection, measurements, and adjustments
• Processing optical prescriptions and ensuring accurate dispensing of lenses
• Maintaining inventory and stock control of optical supplies and equipment
• Providing administrative support, including scheduling appointments and managing patient records
• Promoting and educating patients on optical products and services
• Collaborating with the optometrist and other team members to deliver exceptional patient care
• General shop keeping duties

What we're looking for

• Minimum 3 years' experience as an Optical Dispenser / Assistant / Store Manager, preferably at an independant practice
• Strong customer service skills and the ability to provide a positive patient experience
• Excellent attention to detail and problem-solving abilities
• Proficiency in using optical dispensing equipment and Optomate software
• Proficiency in frame adjustments and minor repairs
• Exceptional understanding of both Spectacle and Contact Lenses from most major supplies, such as Hoya, Rodenstock, Zeiss, Alcon, Coopervision, Johnson & Johnson and so on.
• Effective communication and interpersonal skills
• A passion for the optical industry and a commitment to providing high-quality care
• Flexiblity with working hours especially during other staff member holidays. Must be available for at least every second Saturday am.
• Ability to work alone and with other staff
• Reliability and someone who doesn't just consider the bare minimum satisfactory. If you go above and beyond it will be noticed and you will be rewarded for that.

What we offer

At Visual Eyes Optical Centre, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary & opportunities for professional development in a small close-knit team. Other benefits include :

• No unrealistic KPI demands
• The autonamy to allow you to make decisions regarding the practice and your dispensing requirements
• An enjoyable work enviroment that will allow you to grow in your chosen profession
• The support of your direct employer, rather than a hierachy of managers.
• Up to 38 hours per week, with no Sunday work.

About us

Visual Eyes Optical Centre is a leading provider of comprehensive eye care services in the local community. Established in 1994, we are dedicated to delivering the highest standards of patient care and optical expertise. Our passionate team of professionals is committed to helping our patients achieve optimal vision and eye health.
If you are interested in joining our team, please apply now.