REGIONAL MANAGER (Catering, Cafe & Bookings)

Celeste Catering is a national catering company operating in Perth, Melbourne, and Sydney. In Perth, we manage three cafés and seven onsite after-funeral catering lounges across Fremantle, Karrakatta, and Pinnaroo Cemeteries.

We are seeking a dynamic and experienced Regional Manager to lead our team, ensuring smooth operations, high-quality service, and strong relationships with our partners and stakeholders.

POSITION OVERVIEW

• Based at our Fremantle Office
• Monday to Friday
• 8:30am - 4:30pm
• Free Onsite Parking
• Immediate Start

KEY RESPONSIBILITIES

Bookings & Client Coordination (Hands-on Role)

• Be the primary contact for Funeral Directors and Clients to coordinate after-funeral functions across our seven function rooms.
• Use our booking system to manage event reservations, process invoices, and arrange payments.
• Work closely with the Head Chef to coordinate food production and dispatch.
• Prepare staff rosters for all functions to ensure seamless service delivery.

Catering & Café Management

• Act as the main point of contact for the three cemetery café managers and the Head Chef.
• Provide hands-on support for café managers in their daily operations, resolving any operational challenges.
• Maintain high customer service standards and ensure consistent food quality across all venues.
• Monitor and drive the financial and operational performance of the catering and café business.

Team Leadership & Stakeholder Management

• Lead, train, and mentor all staff to uphold performance, quality, and service standards.
• Assist with recruitment, onboarding, and training of new team members.
• Maintain and strengthen relationships with Funeral Directors, Cemetery Partners, and other key stakeholders.
• Serve as the main liaison between the Perth operations and the Celeste Catering head office.

WHAT WE’RE LOOKING FOR

✅ Customer-focused and friendly – a people person with excellent communication skills.
✅ Hands-on and proactive – comfortable rolling up your sleeves and solving problems in real time.
✅ Strong leader and motivator – able to inspire and manage a diverse team.
✅ Reliable and solutions-oriented – thrives in a fast-paced environment and finds effective solutions.

WHAT WE OFFER

🌟 A long-term opportunity with a well-established, growing catering company.
📆 Work-life balance – weekday shifts with no late nights.
🤝 A supportive and professional environment with autonomy and room for growth.
💡 A challenging and rewarding role where you can make a real impact.

If you have the experience and passion to lead a dynamic team while taking ownership of bookings, catering, café operations, and stakeholder relationships, we’d love to hear from you!