Hoppers Crossing Sports Club is searching for a Full Time Duty Manager to join our team and manage night operations at the Club.

Reporting to the Operations Manager, you will play a key role in leading the team to deliver smooth and efficient operation of the Club. You will work as part of a team to oversee daily operations, staff management and customer satisfaction.

As part of this position your work would include:

• Leading a team to deliver exceptional customer service
• Responsible service of alcohol to members and guests
• Responsible service of gaming to members & guests
• Cash handling
• Bar and table service
• Food handling and service
• General cleaning duties
• Maintaining presentation standards of the Club.

Responsible Service of Alcohol (RSA) and Responsible Service of Gaming (RSG) in Victoria (or a willingness to gain) are essential. Experience in hospitality or service industry and / or qualifications will also be highly regarded.

If you take pride in your appearance and presentation, have exceptional communication skills with a natural flair for providing outstanding customer service, then this is the job for you.

You will need to demonstrate:

• ability to manage a team
• previous hospitality experience preferable
• great teamwork and enthusiasm
• great communication skills
• high attention to detail
• high level of resilience