Software Delivery Manager
Fyndr Group
Posted 15 days ago
Please note
Only applicants who have recent experience in a similar capacity working within software vendor which produces complex software in a B2B or B2B2C environment will be considered. Unfortunately, internal project/delivery managers will not be considered for this position.
The role of the Delivery Manager will be to manage the implementation process of a sophisticated, highly configurable Digital Insurance Platform to end customers within the Insurance domain.
This is a complete solution, allowing all parts of the business from Sales, Brokers, Product, Underwriting and more to run their domains at ease.
General responsibilities include:
- Responsible for customer platform implementations, smaller $200k projects > $5m.
- Own the financial outcomes of the projects.
- Growth of the time to keep up with the market and their capabilities, succession plan, hire, and adapt.
- Be familiar with Delivery Methodologies, processes, tools, and techniques, choose the appropriate solution for the customer based on size and budget.
- Risk and issue management, change management and reporting.
- Management of customer relationships, ensure you take a proactive approach with information.
- Responsible for maintaining a focus on commercial outcomes and the application of commercial considerations to all decisions.
- Timely escalation of risks and issues to the Head of Delivery as required.
The role requires the following skills and experience:
- Prior experience in client facing / delivery position is required.
- Insurance domain (highly desirable).
- Proven experience working in SaaS / Software delivery / SDLC.
- Ability to deliver a complex product (bespoke, and/or highly configurable).
- Able to manage, coach and develop a cross functional team.
- Excellent written and oral communication skills.
- Experience working with a range of size customers, small to enterprise and able to cater for differences in requirements, delivery, and budget.
- Strong stakeholder management, internal, external and vendors/delivery partners.
- Strong business acumen, able to be commercial with outcomes and solutions.
- Experience working in a software development environment across the full SDLC.
On offer
- High-profile position within a successful 80-person Insurance SaaS business who has an exceptional reputation and proven product in the market.
- Long-term career and growth opportunities
- $170k to $185k base + super
About Fyndr Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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