About Us

Since 1971 Rechenberg Security and Locksmiths has been dedicated to providing high-quality security and locksmith products and services to our customers not only in Bundaberg and Brisbane but Australia wide. We pride ourselves on our professionalism, reliability, and commitment to customer satisfaction.

About the role

We’re excited to offer an opportunity for a Sales & Service Administrator to join our organisation. Working within a close-knit team, a proactive and dedicated attitude is key to delivering excellent customer service. In this role, you’ll be responsible for the sales & service process and ensuring smooth and efficient delivery. The ideal candidate will be a commercially astute and adaptable team player.

Your new role will include duties not limited to:

• Managing multiple email inboxes and incoming phone calls and customer enquiries
• Assist the Service Manager in day to day operations
• Processing customer sales orders
• Creating supplier purchase orders
• Providing pricing to clients for minor system upgrades
• Coordinate technicians to ensure timely and effective service delivery
• AP & AR Invoicing
• Inventory and stock control
• Database management
• Data entry
• Reporting
• General office administration and other adhoc tasks as required

About you

To be successful in this role you will need:

• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Effective communication skills, both verbal and written.
• Proficiency in Microsoft Office suite of products.
• Ability to work well in a fast-paced environment and multitask effectively.
• Previous experience in scheduling, customer service, or administrative support
• To hold and maintain a Queensland Security Advisors Licence and a National Police Check

If you are a motivated and organised individual looking to join a dynamic team, please submit your resume and cover letter via Seek. We look forward to hearing from you!