We are seeking a highly experienced practice manager required for a busy multi-specialist practice at the Queensland Pelvic Floor Centre at Auchenflower. This is a full-time position that we are looking to fill with the potential of an immediate start.

The role would be overseeing the day-to-day running of the practice and managing/supporting the staff. The practice comprises of 13 specialists including surgeons, physiotherapists and a practice nurse. There are currently 2 full time receptionists with 2 other receptionists in a job-share position.

Salary $50-$60/hr plus super, depending on experience. Car parking included.

The Practice Manager will work collaboratively with the administration team and report to the Directors.

Practice Manager Role

STAFF

• Encourage employee motivation, training and professional development and ensuring staff are satisfied in their roles, and addressing any concerns
• Coordinate staff employment and rosters, including annual leave cover.
• Co-ordinate payroll and liaise with the practice bookkeeper
• Co-ordinate and chair monthly meetings with Director
• Recruiting of new staff as required

PRACTICE

• Be familiar with Gentu practice software.
• Maintain a range of practice policies and procedures
• Be part of and contribute to a friendly and professional team environment
• Oversee that the practice and the rooms are clean, tidy and accessible
• Monitor the day-to-day practice operations and filter clinical queries from patients and reception staff
• Ensure consumables and equipment are kept stocked and maintained
• Ensure practice clinical standards are maintained including patient confidentiality
• Ensure IT systems are maintained
• Develop relationships with GP/specialist practices
• Manage consulting calendars and operating lists for each specialist

FINANCIAL

• Audit financial records and provide monthly reconciliation reports
• Use your working knowledge of Medicare, DVA and private health funds for to check invoicing and informed financial consent forms
• Accept responsibility for rejected claims

Receptionist Role (Supporting)

You will need to be able to assist reception staff by :

• managing reception and practice phone as first point of contact with patients, referring doctors and hospital staff
• working knowledge of Gentu practice software
• managing the daily schedule, booking of appointments and procedure admissions, and liaising with theatre booking staff and anaesthetists
• liaising with specialist regularly to resolve clinical and admin queries
• managing consulting clinics, invoicing, preparation of fee estimates, scanning documents and email enquiries
• accurate letter typing

To be successful in this position, you will have the following attributes:-

• Previous experience as a Practice Manager working for multi-specialist clinics. This is imperative - we are only looking for candidates with experience in this role.
• Excellent time management and organisational skills to be able to co-ordinate all aspects of running a business
• A high level of communication and interpersonal skills to be able to interact with all levels of people
• Ability to quickly acquire new work processes in an expanding computerised environment
• A ‘can-do’ attitude to all tasks
• Ability to work independently and with minimal supervision
• Accurate and fast typing and high-level attention to detail

Please send your CV or further queries to [email protected]