The Health Care Complaints Commission is seeking an Executive Support Officer

Executive Support Officer

Are you, or someone you know, looking for a change and answers yes to the following questions?

• Passionate about the idea of working in an independent agency that makes a difference in the quality of health service delivery in NSW?
• Are you a strong communicator, highly organised, and able to work independently and in a team?

What will you receive in return?

• Salary from $97,027 - $107,059 p.a. plus superannuation
• Sydney CBD location
• Ongoing, full time
• Flexible hybrid working arrangements are available
• Access to our wellbeing initiatives, such as Fitness Passport, Headspace subscription and more!

About the Commission

The Health Care Complaints Commission is an independent statutory body set up under the Health Care Complaints Act 1993. The work of the Commission contributes to ensuring the community is safe and confident in the standard and quality of health services in NSW.

The Commission protects the health and safety of the NSW community through independent, accessible, and effective management of health care complaints and regulatory action. To learn more about the Commission, please view our website here.

About the role

The Executive Support Officer provides comprehensive executive, secretariat and administrative support to the Commissioner, the Executive Group, and the Executive Unit, within a busy, high-volume environment.

This is an exciting opportunity to get involved with the work of the Commission at an executive and strategic level, and work with key stakeholders, such as the Minister’s Office and the Joint Parliamentary Committee.

To learn more about the position, please view the Role Description.

About you

• The ideal candidate will thrive on organisation and have a genuine passion for administrative work in a fast-paced environment.
• Strong executive support skills, an expert at managing calendars, coordinating meetings and handling correspondence to ensure the Commissioner and team are supported in their goals.
• Excellent relationship management and communications skills with strong attention to detail.

How to apply

Applicants are required to submit an online application. This will include:

• Current curriculum vitae (maximum 5 pages)
• Cover letter outlining your relevant qualifications, skills and experience (maximum 2 pages)

The selection process involves a comparative assessment, behavioural interview, and online testing to assist with determining your suitability for the role.

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available over the next 18 months.

Essential requirements:

· Qualifications, such as Certificate 4 level in Business Administration Support (or similar) and/or substantial experience in administrative support positions with a demonstrated capacity to work effectively at the executive level and evidence of continued development.

· The successful applicant will be required to complete a Background Verification Check, which includes a National Police Check (Criminal History), qualification check, and Working with Children’s Check.

Closing Date: 11:59pm, Wednesday 12 March 2025

Additional information

For any questions about the position, please contact Michael Chan, Executive Officer to the Commissioner, at [email protected].

For any questions about the recruitment process, please contact our People & Culture team at [email protected].