Our client is a successful and rapidly expanding manufacturing organisation located in Warriewood. Working in head office with a dynamic and collaborative team of around 90 staff, this role is responsible for delivering high level, accurate and friendly customer service to their clients.

Your responsibilities will include:

• Delivering exceptional customer service to all clients, both internally and externally
• Acting as a key point of contact for customers
• Preparing customer open order reports
• Attending daily production meetings
• Preparing supplier order reports
• Updating the Work in Progress spreadsheet
• Creating detailed customer service reports, focusing on status updates and ETAs
• Responding to all ad-hoc customer enquiries within 24 hours
• Maintaining all aspects office administration including supplies, post etc

To be considered for this role you will be customer focused with top communication skills and the ability to liaise and build relationships with cross-functional teams to deliver desired outcomes. You will have an organised approach with excellent computer skills (MS Office 365 including Excel is essential and SAP or similar ERP experience is preferred) and the ideal person for this role will have a flexible, positive and proactive approach with the drive to see a task through to completion.

This is a full time office based position with standard hours 8.30am - 5.00pm and the salary guide is $70,000 - $75,000 + Super depending on experience.

This is a dynamic team requiring someone with energy and drive so if this sounds like you and you meet the above criteria, forward your CV to Coadys for immediate consideration.

Please note only shortlisted candidates will be contacted.