Injury Management Officer, Clerk Grade 5/6, Wollongong

An exciting opportunity exists for the right candidate to join an initiative-taking and dynamic injury management team. This role will assist with case management of both staff and volunteer claims at the NSW SES.

As a leading volunteer agency within the NSW government, we pride ourselves on our dedication and commitment. This is a full-time, permanent position (35 hours per week) that offers the chance to make a meaningful impact.

What is on Offer:

• Salary in the range of $93,295.00 - $102,941.00
• Plus 11.5% superannuation and leave loading
• Flexible work location: based at State Headquarters in Wollongong

About the Opportunity:

We are looking for an experienced Injury Management Officer who can take on a caseload and meet the needs of the agency in returning injured volunteers and staff to their duties. Experience collaborating with volunteers is advantageous however not required, as training will be provided. You will be part of a small yet dynamic injury management team that actively collaborates with insurers to facilitate our members return to the workplace and/or their volunteering duties.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 11,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

• You must have at a minimum, a current Return to Work Coordinator Certificate that meets SIRA requirements.
• Demonstrate a working knowledge of legislation: i.e. Workers Compensation Act 1987 and Workplace Injury Management and Workers Compensation Act 1998.
• Have at least 2 years’ experience in a Return to Work role and/or have sound knowledge of injury management, rehabilitation principles and case management.
• Be able to work with all our stakeholders, volunteers and staff as well as insurers to bring injured members back to duties.
• Have a collaborative approach when supporting members through their injury management journey to recovery
• Possess the ability to plan, organise and prioritise your case load to meet work demands in an emergency service agency.
• Have demonstrated experience using an injury and claims management system (e.g. Solv or other case management system).

What we can offer you

• NSW SES can offer an attractive work package incorporating leave entitlements: parental, recreation, flex leave and other leave.
• Competitive salary package of up to $115,643.00 total package (salary + leave loading + super)
• Flexible work options working within operational requirements
• Mental Health & Wellbeing programs including access to Fitness Passport for a reduced rate when joining a participating gym
• Operational and leadership training via LinkedIn Learning and other resources.
• Comprehensive free immunisation programs including the flu vaccine.
• Opportunities to build relationships across emergency service agencies, committees and other Government and community organisations.

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of one page) responding to the essential requirements and your interest in the role.
• An up-to-date resume of no more than three pages detailing your skills and experience relevant to the role.

Want to know more?
If you would like further information on the role please reach out to Jacqui Flynn, Coordinator Injury Management at [email protected] or call on 0429 817 535. The role description is available here.

Talent Pool

A Talent pool may be created for ongoing and temporary roles of the same role type that may become available for filling over the next 18 months. Further information here

Applications close: Tuesday 11th March 2025, 11:59pm

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.