Information Technology Support Officer

Boulia Shire Council
Boulia, QLD
A$71,000.79-$85,870.90 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 18 days ago


KEY DUTIES & RESPONSIBILITIES

• Provide support to all internal and external council staff across hardware, software, desktop and

network difficulties and resolve concerns associated with same

• Set up, maintain and manage user accounts and permissions

• Conduct regular system maintenance and updates to ensure optimal performance. Document

common technical problems and solutions and maintain records as needed to ensure efficiency

within systems.

• Facilitate training for all Shire Council staff on effective and appropriate technology usage, facilitate

ongoing cyber safety training, and ensure staff are educated on new technology.

• Regularly collaborate with, and make assessments regarding, inter-department technology usage

and needs, to ensure optimal performance of systems.

• Install, configure and maintain computer hardware and software. Provide support during system

upgrades and migrations. Includes managing regular software updates and patches for Council

Information Systems.

• Liaising with internal stakeholders and vendors to meet ICT service requirements.

QUALIFICATIONS, SKILLS & EXPERIENCE

The ideal candidate will possess the following:

• A bachelor’s degree in information technology or related field (mandatory)

• Minimum of 1 years’ experience in relevant ICT support experience

• C Class Drivers Licence

Applications will be accepted for four weeks from 25/2/2025. Only applicants meeting the above criteria will be considered and only shortlisted candidates will be contacted. Please email your application to [email protected].

***This position may be eligible for subsidised council housing – Employee subsidised $3120.00 annually.

Salary Breakdown

Base Rate of pay (Level 3 Year 3) $71,000.79

Locality allowance (single) $2,600.00

Superable wage (Base+OAP) 12% $8,520.09

Attract and Retention Allowance $2,500.00

Work Health and Safety Bonus $1,250.00

Total Annual Salary $85,870.90

Base Hourly Rate (without allowances) $37.6662


About Boulia Shire Council

Boulia, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

More Jobs

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Canberra, ACT
A$76,640 p/a
Full-time
On-site

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Adelaide, SA
A$76,640 p/a
Full-time
On-site

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Brisbane, QLD
A$76,640 p/a
Full-time
On-site

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Launceston, TAS
A$76,640 p/a
Full-time
On-site

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Newcastle, NSW
A$76,640 p/a
Full-time
On-site

APS4 Information Support Officer / APS5 Senior Information Support Officer

Comcare

Melbourne, VIC
A$76,640 p/a
Full-time
On-site

Browse Jobs

by State

by Classification