Company -

Our client is a major player in the sales and hire of both new and used capital equipment. They have strong hold on the Australian construction equipment market. With a new office in Hexham and one of the biggest names in the industry you will be proud to work for such a professional leader. With Global brand growth the company is in massive expansion and looking to push their construction lines throughout the country areas of NSW. They found themselves requiring a specialised from within the industry. This due to the demand not only from the workshop and field service but also customers in the field.

Job Opportunity -

In this challenging role you will be required to understand key customer technical issues and develop parts and support customer over the phone. You will work different departments like Service, workshop, and Field Service along with the external sales team. You will work from the parts counter and provide warrantee support, as well sourcing and finding parts for customers. This could be anything from a smashed window to major hydraulic components. You will also be required in the warehouse to package and ship the parts to customers throughout Sydney. The roles will encompass the full solution from taking the call to packing the orders.

Key Requirements -

• Sell directly to key customers and sell equipment parts over the phone
• Use specialist knowledge to interpret customer part requirements;
• Work and deal with key customers on parts issues.
• Support the workshop and field service team with application parts support
• Provide effective and efficient customer service and product advice;
• Order parts from suppliers, preparing and processing documents such as parts requisition orders, invoices and inventory documents;
• Set up merchandising displays;
• Assist with stock takes;
• Other duties as required.
• Work with the Management team in providing customer support and aftermarket part sales.

In this role you will be supporting the following machines –

• Excavators
• Skid steers
• Tractors
• Earthmoving attachments

Key requirements

• 2 + Years in Earthmoving parts or related industries like Forklifts, Trucks, Agriculture equipment.
• Previous experience as a parts interpreter
• You must be able to read manuals and provide technical parts selection for customer that call up on the phone.
• Career driven with the mentality for career development.
• Willingness to learn.
• Forklift license
• Current driver license
• If you have experience with earthmoving or related equipment this would be a massive advantage.

On offer is great salary package

• $80,000 to $85,000
• Superannuation 11.5%
• Car park Space
• Company Uniform
• Training
• Full Time role Monday to Friday

If this role sounds like something you would like to get your teeth into please forward your resume to [email protected] or call me direct for a private confidential conversation 0406 011 998. We are looking to do interviews immediately so first in best dressed.

Cappro pacific is the Australian market leader in Construction & Mining equipment recruitment, we have a dedicated team which has over 30 years’ experience here within Australia. We have been specialising within sales recruitment and senior management position and have the key relationships globally. So, if this opportunity is not suited to your background, we have a large number of live vacancies on our books. For more information, please check out our web site.