Pines Living is seeking a passionate care manager to join experienced Leadership Team!

Pines Living is a standalone Residential Aged Care facility that offers rewarding career opportunities and a workplace that values and respects diversity and culture.

We are committed to providing a safe and supportive workplace that aligns with the organization's mission and values of Respect, Enablement, Excellence, Intrinsic Value and a Learning Culture.

Pines Living provides person centered care. The overarching purpose of this position is to ensure our residents’ experiences of care provides them with dignity, respect and well-being continuously mindful of their choices and preferences.

The Care Manager is the senior clinical leader that will provide clinical expertise, leadership, management, direction and guidance to the clinical and care teams.

The Care Manager will facilitate high quality case management services through assessment and monitoring of residents, in collaboration with the resident and their family / representative to provide high quality care.

KEY RELATIONSHIPS

Internal relationships and context:

• General Manager – Discuss all aspects of the needs of residents and how their care needs are being met. Also raise any issues or concerns with the behavior of staff, residents and residents’ families.
• Care Manager – Work collaboratively to ensure the management, direction and guidance to the clinical and care teams in the provision of person-centered care for residents. Delegate responsibility for the completion of tasks as required.
• Roster Clerk - Ensure all shifts are covered with the appropriate level of cover and staff leave and training requirements are catered for. As acuity mix of resident’s changes, staffing levels / competencies may need to be reviewed.
• Registered Nurses - Receive updates from RNs on the day-to-day operations in the facility and changes in residents’ needs. Communicate all issues relating to the delivery of care services to ensure quality standards are always met and discuss any changes that may be required or conversations with staff that are needed.
• Leisure and Lifestyle Manager– Provide leadership and direction to ensure services are maximized to promote health and wellbeing of residents
• Maintenance Officer – Work collaboratively in the sales process for potential new resident admissions. Provide timely requests / consultation regarding maintenance and accommodation needs.
• Client Liaison Officer/ Administration Coordinator – Work collaboratively in the recruitment and orientation of staff.

ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE

• Current practicing Certificate as a Registered Nurse with AHPRA.
• Strong leadership and communication skills.
• Strong understanding of AN-ACC requirements.
• Strong understanding of the Aged Care Quality Standards.
• Extensive experience in delivering and supervising clinical care in an Aged Care environment.
• Strong customer service focus to meet the expectations of residents and their families.

Job Timings

Monday to Friday - 9am to 5 pm.