Looking for our next superstar!

Derived from the Ancient Greek word for gift, this emotive name complements our mission of providing Australian with the precious opportunity to start a family. Adora Fertility is one of Australia's leading fertility providers and we are a team of compassionate and specialised healthcare professionals, utilising modern science to improve the chances of conception for our patients.

Benefits

• Join a safe & inclusive workplace that emphasises its employee's wellbeing and development
• Access to our Employee Assistance Program and free counselling sessions
• Discounts on our Adora fertility services
• Birthday leave
• Paid parental leave allowance - 10 weeks
• Local social activities
• Employee awards

About these roles

Two opportunities exist for enthusiastic individuals to join our innovative patient services administration team in Surry Hills and Parramatta.

The roles would predominantly be based in Surry Hills with occasional travel to Parramatta, so flexibility in working across both locations will be preferred. Both clinics are a convenient 2-minute walk from the train station.

One of these is a permanent full-time role, and the other is on a fixed term contract in a full-time capacity.

As first point of contact for our patients, we are seeking special individuals with genuine warmth, attentiveness, and positivity. These roles will be a mix of reception, administrative tasks such as billing and scheduling, support for our team of specialists, GPs, nurses and embryologists, and very importantly, support for our patients.

The successful applicants will have the following knowledge and experience:

• Previous demonstrated work experience in a medical or specialist environment
• Knowledge of Genie, Medicare and Private Health Fund billing (desirable)
• A vibrant and professional attitude focused on exceptional patient care and continuous improvement in both self and the workplace
• Willingness to learn and grow with the business
• Excellent verbal and written communication skills
• Strong computer skills
• Ability to multi-task and prioritise

To succeed in this role, you will bring a strong professional customer service skill set and a desire to help customers, including team members, within Adora Fertility NSW.

You will have a high level of enthusiasm and initiative but be able to use your resilience and expertise to help new and existing patients navigate the path to commencing fertility treatment.

Full training will be provided to the successful candidates.

If you enjoy working in a fast-paced environment and are passionate about healthcare, we would love to hear from you!

At Adora, we believe in living our values every day. We are committed to Social Responsibility, Integrity, Empathy, Teamwork, Respect and Excellence. If you share those values and want to contribute to a likeminded team, we invite you to join us, please select the ‘APPLY’ button to submit your application.