• Patina at Alumni Court
• Casual position with an hourly rate of $40.52 plus superannuation of 11.5%
• Based at our picturesque St Lucia Campus

About This Opportunity

We are seeking a motivated, customer-focused, and organised Food and Beverage Supervisor to join our team at Patina at Alumni Court, a premier dining venue located on UQ's picturesque St Lucia campus. In this hands-on leadership role, you will oversee day-to-day operations, ensuring exceptional service delivery, smooth workflow, and a positive team environment.

We are looking for an experienced hospitality professional with a passion for great food, outstanding customer service, and team leadership. You will supervise and support front-of-house staff, coordinate daily service, and maintain high operational standards.

Key responsibilities will include:

• Supervise and lead the front-of-house team to deliver exceptional service.
• Ensure smooth daily operations, maintaining high service and hygiene standards.
• Provide on-shift training and support to develop team capabilities.
• Oversee POS system updates, cash handling, and stock control.
• Engage with customers, responding to inquiries and resolving issues professionally.
• Work closely with kitchen staff and event coordinators to ensure seamless service.

About UQ

As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

About You

• Previous experience in a supervisory role within a high-profile café, restaurant, or banqueting environment.
• Experience with setting and running events
• Current Queensland Responsible Service of Alcohol (RSA) certificate.
• Barista experience with a strong knowledge of coffee preparation and service.
• Strong leadership, communication, and problem-solving skills with the ability to lead a team in a fast-paced environment.
• Sound understanding of WHS regulations and workplace safety practices.
• Experience with POS systems and financial responsibilities such as handling transactions and reporting.
• Excellent organisational skills, with the ability to multitask and remain calm under pressure.
• High standard of personal grooming and hygiene.

The successful candidate may be required to complete background checks including, right to work in Australia, criminal history and education checks.

Questions?

For more information about this opportunity, please contact Arturo Flores at [email protected]

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Resume

Other Information

As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Sunday 9th March 2025 at 11.00pm AEST (R-48741).

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.