We are seeking a qualified Senior Beauty Therapist with extreme talent shown for all things beauty to fill a 25-38 hour week role in salon position. This therapist should love all aspects of the beauty/spa industry and is passionate about training, team progression, customer service, ongoing career growth, and development. This position will not be considered for beauty graduates, or therapists with no proven beauty experience

TASKS AND RESPONSIBILITIES

· Perform beauty/spa treatments according to your skill level and qualifications

This position will be heading our beauty department specialising in waxing, tinting, brow lamination and lash lifting. A successful candidate must have prior experience in these areas.

· Retail home-care products

· Participate in scheduled training and development programs provided by the Business monthly

· Participate in day-to-day duties to the best of your ability

· Work closely with other passionate team members

EXPERIENCE & QUALIFICATIONS:

· 2+ years prior experience working in a beauty/spa setting

· Exceptional written and verbal communication skills

· Analytical thinking skills and the ability to exercise sound judgement when making decisions

· Must be customer service oriented

· Extremely organised and detail-oriented

PERSON SPECIFICATION/SKILLS:

· Motivated, organised and professional

· Ability to build, maintain and be part of high-performance team, strong written, oral and presentation skills.

· Capable of problem-solving and decision making

· Honest, reliable and professional at all times

WHILE ASSISTING WITH RECEPTION AND ADMIN:

· Schedule client appointments

· Maintain client records

· Operate cash registers to receive payments from clients

· Update and maintain customer information records, such as services provided

· Assist with clients needs during their journey at the spa including beverage and nibbles preparation

WHILE ASSISTING WITH BACK OF HOUSE:

· Keep work stations clean and sanitise tools

· Preparing rooms for the days services

· Closing of rooms at the end of the working day

· Perform all cleaning duties within the salon

· Use products and equipment in line with manufacturer’s directions

· Laundry (onsite)

SKILLS AND EXPERIENCE NECESSARY

· Certificate IV or Diploma in Beauty Therapy (or equivalent)

· Good communication skills, presentable, result-oriented and able to work under pressure

· Passion for client satisfaction

· Proactive, hands on and independent

· Possess a positive attitude

· Dedicated to learning your trade

CUSTOMER SERVICE

· Provide efficient, friendly and professional service to all clients.

· Lead by example when attending to clients requests.

· Take initiative to ensure that interactions with our clients (internal or external) are positive and productive.

· Work together with trust so that colleagues and management meet the goals of the business.

· Treat clients and colleagues from all cultural groups with respect, sensitivity, and transparency.

OTHER

· Take responsibility to ensure all required tasks are completed accurately and within given time frames.

· Participate in scheduled training and development programs provided by the Business.

· Abide by legislation on harassment in the workplace.

· Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation.

· Follow business procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures and all other salon policies and procedures. These may be subject to change from time to time.

· Ensure business and clients information or transactions are kept confidential during and after employment with the salon.

If you think you have what it takes to become part of this dynamic team and unique working environment, please send a covering letter with detail on why you would like to be considered for this role, along with a copy of you current resume.