Retail Manager
Terrific Noodles
Posted 21 days ago
21 February 2025
Position Title: Retail Manager
Employment Type: Permanent Full Time Position
Salary: 80,000 +Superannaution
Workplace: Level 1 Shop 6/341 Mains Road Sunnybank QLD 4109 Australia
Report to Director: LI Boqiao
Re: Position Description
Golden Wheatfield Food Pty Ltd is a leading provider of authentic Xi'an-style noodles, a traditional specialty from China. We are committed to offering high-quality, freshly made noodles and other Chinese-inspired dishes, ensuring that our customers experience the rich flavors and authentic taste of this iconic cuisine.
As part of our mission to become a key player in the retail food industry, the Retail Manager position plays a critical role in ensuring smooth operations within our retail environment and fostering a customer-centric experience that aligns with the company’s values. This role is integral to helping Golden Wheatfield Food maintain its reputation for excellent service and high-quality products.
Responsibilities:
- Oversee the day-to-day functions of the store, ensuring efficient management of inventory, display, and store layout. Maintain a high standard of cleanliness and organization, making sure the retail environment aligns with company standards and customer expectations.
- Lead, supervise, and motivate the team members to ensure high levels of performance and service. Provide ongoing training and support to enhance staff skills, product knowledge, and customer service.
- Ensure customers receive an exceptional dining experience by resolving complaints, answering questions, and maintaining a friendly, helpful store environment.
- Monitor sales targets and develop strategies to drive business growth. Identify opportunities for increasing revenue, improving store performance, and promoting product offerings.
- Manage staffing levels, ensuring the store is properly staffed during peak times and optimizing labor costs without compromising customer service.
- Oversee the management of stock levels, ensuring that popular items like Xi'an-style noodles and related dishes are always available. Perform regular checks to minimize stockouts and wastage.
- Ensure the store adheres to all local health and safety regulations, including food safety standards and workplace practices.
- Prepare regular reports on store performance, including sales data, staffing costs, and inventory management, to keep the director informed about the store's operational status.
- Work closely with the marketing team to organize promotional campaigns, in-store events, and seasonal offers to attract new customers and retain existing ones.
Requirements:
- At least one year of full-time relevant work experience as a retail manager in the related field;
- AQF diploma or higher qualification;
- Competent level English or higher;
- Leadership experience with high performance retail teams;
- Demonstrated ability to manage budgets and achieve sales targets;
- Excellent inter-personal, communication and people management skills;
- Strong problem-solving skills to resolve customer issues;
- Familiarity with health and safety standards in retail food environments;
LI Boqiao
Director of Golden Wheatfield Food Pty Ltd
About Terrific Noodles
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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