The opportunity

Are you ready to take your leadership skills to new heights? Menzies Aviation, a global leader in aviation services, is seeking a dynamic and experienced Cargo Flight Clerk to steer our cargo operations towards excellence. If you thrive in a fast-paced environment, excel at attention to detail, and are fuelled by a passion for aviation, this is the opportunity you've been waiting for.

This is a Permanent Part Time position (Min 20 Hours per week on average 38 hour per week).

You must have the motivation and flexibility to work on a 7 day/ 38-hour rotational shift roster.

Who we are

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across six continents.

What you’ll be doing

• Ensure smooth operation of Cargo warehouse by facilitating the seamless movement of import and export cargo between customers and clients' aircraft.
• Perform customer service tasks, including cargo reservation bookings, track and trace, and quoting as well as address telephone and customer inquiries related to import/export cargo matters.
• Prepare airway bill documentation, information, and manifests for flights. Verify AWB data, rate charges, schedules, and routings for freight.
• Process special handling requirements for items like dangerous goods, animals, human remains, and perishables.
• Liaise with relevant stakeholder to aid in locating lost, damaged, and delayed shipments.
• Working with your team to ensure that cargo documentation is collected directly from aircraft and the necessary regulatory clearances are secured.
• Manage ULDs (Unit Load Devices), including compiling records and processing messaging to airline customers, as well as dispatching telex messages for both inbound and outbound cargo and mail.

What we need from you

• Motivated and flexible to work on a 7-day rotational shift roster in alignment with flight schedules
• Hold a valid Australian's driver license.
• Professional, approachable, and warm communication style with keen attention to detail and time management.
• Ability to work independently and collaboratively within a team, with strong problem-solving skills with a focus on delivering solution-based outcomes.
• Capacity to anticipate needs, adapt quickly, and remain flexible to meet deadlines
• Effective written and verbal communication, emphasizing attention to detail, and exceptional stakeholder service skills, particularly with airline partners
• Proficiency in utilizing the Microsoft Office suite
• Previous administration experience preferred but not mandatory. Exposure to a blue-collar workforce is advantageous.

What’s in it for you

• A growing global company with ongoing career opportunities.
• All training is provided onsite by our qualified trainers, along with on-going staff training and development programs.
• Airport location close to public transport.
• Free car parking.
• All uniform and personal protective equipment (PPE) provided.
• On-site Physio, complimentary treatments for all team members
• Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.
• Above industry standard for remuneration

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Next steps

If you are excited by this career opportunity, click apply below to get started!