Receptionist/Administration assistant in Ophthalmology medical practice
Eastside Eye Specialist Care
Posted 23 days ago
Our ophthalmology practice is seeking a motivated and detail-oriented Administrator/Receptionist to join our team. While experience in medical reception, particularly in ophthalmology, is an advantage, a customer service background/emphasis is our priority. We are seeking a team member who shows initiative and interest in the field. Above-award wages are offered to the successful candidate with strong wage growth according to performance.
Key Responsibilities:
- Greet and assist patients with scheduling appointments
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Accurate data entry
- Handle billing, Medicare, DVA and Health Fund claims
- Build and maintain good relations with referrers and log referrals, pathology and radiology reports
- Assist patients going through the surgical booking process and liaise effectively with hospital staff in making necessary arrangements
- Learn and utilise our systems effectively, with training provided
- Willingness to learn new technical skills in preparing patients to see the doctor
Qualifications and Skills:
- A friendly, proactive and customer-focused attitude, with experience in the service industry
- Ability to multitask and work comfortably in a fast-paced environment
- Strong communication and interpersonal skills
- Attention to detail and excellent organisational abilities
- Flexibility to adapt to changing priorities and handle a diverse range of tasks
- Interest in learning clinical roles, such as assisting with some technician responsibilities
- Experience with social media and marketing is beneficial
We value individuals who are seeking a longer-term relationship with our practice.
If you are passionate about providing exceptional customer service and wish to work in a rewarding clinical environment, we encourage you to apply!
We look forward to reviewing your application and potentially welcoming you to our team!
About Eastside Eye Specialist Care
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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