Exciting opportunity to join a fast-paced, dynamic and fun team

We are StoreLocal, an Australian-owned and operated self-storage company, with more than 35 sites across the country.

We're super passionate about exceeding expectations and giving our customers the best possible storage experience with us. We care deeply about our local communities, getting involved wherever we can. And we're motivated by a deep desire to be at the forefront of technological innovation to ensure our sites make the customer storage journey with us simple and effective.

Continued expansion across the country has created the perfect opportunity for an enthusiastic and experienced operations professional to join our operations team. We think this could be you!

If you're passionate about customer service, improving the performance and efficiency of business operations and thrive in a fast-paced, no-two-days-are-the-same environment, we want to hear about it.

Applicants from regional and metro Sydney are encouraged to apply. An opportunity to work from home exists within this role.

Responsibilities of this role

• Oversee the day-to-day operation of our WA & SA sites and this includes regular visits to these sites
• Work closely with sites which includes the Customer Experience Centre in achieving KPI’s that include revenue growth and other various goals on a monthly basis
• Complete audits on a monthly basis and identify compliance matters for follow ups
• Work closely with fellow operations team members

Benefits

• A generous remuneration package;
• Participate in the profit share scheme of the business;
• Paid day to give back to your local community; and
• Personal and professional development opportunities.

Skills and Experience

• High attention to detail
• Ability to work autonomously but remain very connected to the team
• Use initiative
• Confident with Sharepoint
• Industry and operations experience desirable but not essential
• Friendly, clear and confident communication, with the ability to build rapport quickly
• A versatile and dynamic approach to diverse workplaces and managing team members
• Promote a positive work environment that allows growth and feedback for employees
• Performance driven and customer-centric
• Highly proficient in the use of computers, and eager to learn and continuously adapt to new systems/updates
• Ability to analyse business reporting, including profit and loss statements, to identify opportunities for growth and respond accordingly
• Excellent time management, well-organised and ability to multi-task and re-prioritise workload to meet business needs
• Demonstrated ability to manage stakeholder complaints and resolve conflict promptly and amicably
• Proactive and hungry for continuous improvement

If you are looking for your next career move, this could be it! Quick Apply today, by submitting your resume and cover letter to secure and interview immediately.

Only successful candidates will be contacted.

No recruitment agencies, please.