About the Company

Our client is a well-established Australian financial services company dedicated to innovation, digital transformation, and customer-centric solutions. They are seeking a highly skilled Support Engineer for an initial 8-month contract.

About the Role

As a Support Engineer, you will be responsible for providing hands-on technical support, troubleshooting, and maintaining critical IT systems. You will work across a range of technologies, supporting end users and infrastructure while ensuring a smooth and secure IT environment.

Key Responsibilities:

• Provide Level 1 & 2 technical support for hardware, software, and network issues
• Manage Active Directory Administration (On-Premises, EntraID, Hybrid)
• Administer Microsoft 365 (Exchange, SharePoint, Teams)
• Support Microsoft Device & Software Management (SCCM, Intune)
• Maintain Windows Server 2016-2022 environments
• Troubleshoot and support Apple iOS devices, video conferencing tools (Zoom, Teams), and Atlassian products
• Follow ITIL principles and best practices for incident and problem management
• Diagnose networking issues (TCP/IP, DNS, DHCP, VPN) and peripheral equipment problems

About You:

• Proven experience in a Support Engineer or similar IT support role
• Strong problem-solving skills and a proactive approach to troubleshooting
• Excellent communication and customer service skills
• Ability to manage priorities and work in a fast-paced environment
• ITIL certification (or equivalent) is desirable

What's in it for You?

• Opportunity to work with cutting-edge technologies
• A supportive and collaborative team environment
• Career growth and training opportunities
• Work on diverse and exciting IT projects

If you're a Support Engineer looking to take the next step in your career, we'd love to hear from you!

If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at [email protected]

Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.

Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.