At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

As Assistant Depot Manager for our Underwood depot, you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your responsibilities will include:

• Support the Depot Manager in leading a small team to deliver outstanding customer service
• Daily cleaning at all areas of the depot, including front and back as required
• Machine operating while ensuring daily machine cleaning and maintenance if required
• Manual handling & sorting of recyclable items into their correct categories
• Ensure customers are welcomed and assisted with their recycling products to inspire return customers
• Transporting items to the relevant storage area. This may be via forklift or manual handling
• Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
• Continuously looking for opportunities to improve efficiency and increasing customer satisfaction

About you:

• Previous experience leading a small or medium sized team
• Previous Retail, Hospitality or relevant customer service experience would be highly desirable
• Excel & Outlook experience
• Excellent communication skills
• Forklift license (LF) would be highly desirable but not mandatory
• A current driver’s license
• You have a great 'can do' attitude with customer service at the forefront of all interactions

Why us?

• Competitive salary + performance incentives on offer!
• Full-time Permanent role
• Access to discounts at over 500 retailers across Australia
• Assisting you to obtain your Forklift License (if you don't have one)
• Multiple career paths and advancement opportunities
• Access to our Employee Assistance Program (EAP)
• Novated car leasing
• PPE provided
• The opportunity to work towards our vision of creating a wasteless society
• On-site or Street Parking available

This is an exciting opportunity for you to develop your career with a fast- growing recycling and resource recovery business that’s genuinely making a positive impact to our environment and local communities.

If you think you would be a great fit for this role, click apply now!

For any queries, please email [email protected]