Foodbank WA is looking for a Team Lead for their Bunbury branch. Team Lead is responsible for the day to day running of the Branch agency floor, it's chilled and fresh areas. This role also manages and supervises a team of volunteers and has accountability of the weighbridge.

This role supports welfare agencies and the local community through the procurement of, and provision of, quality food to improve the health and wellbeing of people in need.

This is a great role for an experienced all-rounder, combining administrative tasks, leadership and hands-on warehousing and stock management.

Benefits

Competitive remuneration package including salary packaging and the opportunity to be part of a dynamic, innovative, and long-standing community services organization.

Key responsibilities

Stock Management

• All stock upon its arrival at the Branch is unloaded, sorted, and located in the appropriate location.
• All stock on the floor is fit for purpose and that date code rotation is managed appropriately.
• Ensures that good quality stock is on the shelves and fresh stock is presented appropriately in all areas.
• All stock replenishment and other housekeeping functions are completed prior to opening the Branch.
• Manages and supports customers at checkout and provide excellent customer service.
• Assists with planning and scheduling of the production of hamper packs and bundles to ensure supply is maintained for mobile service.
• In the absence of the Branch Manager, liaises with suppliers to understand the local stock pipeline.

Supervision

• Participates in the recruitment, induction and training of new volunteers ensuring individuals are appropriately selected and then supported.
• Volunteers and employees understand their roles and are appropriately inducted and trained to perform their duties safely.
• Develops and maintains workflows and rosters for volunteers.
• Manages and inducts corporate and public volunteers as necessary.
• Effectively managing customer service issues, answering enquiries, and any related administration
• Manage and lead the branch when the Manager is offsite or on leave.

Other Duties

• Follows opening and closing procedures, ensuring the building and vehicles are safely unlocked or locked and secure.
• Ensures alarms are set, fridges are checked, and all doors (including roller doors and emergency doors) are secure prior to leaving.
• Develops and maintains a safe, constructive, and effective working environment.
• Fosters excellent and safe operating standards and role models this to others.

Essential Criteria:

• Have a passion to make a difference in WA, within a Non-Profit Organization;
• Experience in wholesale operations.
• Current and valid WA driver's licence, LR preferred.
• Be physically fit to perform repetitive lifting all day.
• A current and valid forklift licence, or be willing to attain quickly.
• Experience and proficiency with MS Office applications.
• Supervisory experience, preferably in a food or food related industry.
• Work role flexibility.
• Ability to work in a pressured environment which is under resourced and continue to deliver results.
• Knowledge of OH&S procedures, including COR.

Desirable Criteria:

• Understanding of Non for profit organisations and Community based Human Services Provision;
• Demonstrated ability to relate to a work force which is predominantly volunteer based;
• Existing local and agency relationships;
• Qualification in a community or related discipline.

Personal Attributes:

• Well presented.
• Well-developed communication skills.
• Enthusiasm for working collaboratively and in a team; and

Other Requirements

• Must be an Australian Citizen/ Permanent Resident
• Hold valid Australian work rights
• National Police clearance; and
• Medical assessment of current health