• Monthly Paid ADO, extra to annual leave (Full-time staff only).
• Reduce taxable income & boost take-home pay with Salary Packaging.
• Fitness Passport offers affordable memberships to employees and families.
  

Provide essential admin support, offer top-notch front-of-house customer service and assist with elective admissions at Westmead Hospital. Apply Now!

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $64,046.06 - $66,170.25 per annum
Hours Per Week: 38
Location: Westmead Hospital

Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.

• Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs.
• Offers primary, secondary, and tertiary health care.
• Supports over a million residents in the Greater Western Region.
• Committed to innovation and patient centered care.
• Strong focus on collaboration and respect in service delivery.
• Empowering teams to make a lasting impact.

What you'll be doing
In this role you will be a key player at Westmead Hospital's Bookings & Admissions team! Provide essential admin support while delivering outstanding customer service and enhancing patient experience.

• Managing elective admissions, processing RFA forms and ensuring compliance
• Building strong relationships with staff and external services
• Offering compassionate, personalised service to patients
• Driving team success by identifying and improving service delivery
• Safeguarding patient privacy and confidentiality at all times

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. An understanding of the admissions and bookings processes.
2. Experience with computerised patient administration systems (iPM).
3. An understanding of NSW Health "Elective Surgery Access" Policy Directive (PD2022_001).
4. Experience in a customer service role demonstrating effective interpersonal skills.
5. Demonstrated ability to work productively within a team, and to work autonomously when required.
6. Demonstrated time management and organisational skills to manage competing priorities.
7. Demonstrated understanding of Medical Terminology.

Requisition ID: REQ536470
Applications Close: 5th March 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Alexandra Allen on 0455 448 902.
  
  
  

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

#S-DNI