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Medical Receptionist

Medical Practice Jobs
Richmond, VIC
A$32-$38 p/h + Super (negotiable)
Healthcare & Medical → Medical Administration
Full-time
On-site

Posted 23 days ago


About Dr Paul Sparks:

Dr Paul Sparks is a leading Electrophysiologist at Epworth Hospital, a Cardiologist & Electrophysiologist at The Royal Melbourne Hospital, and a Senior Research Fellow in the Department of Medicine at the University of Melbourne. He is a highly respected figure in his field, with numerous prestigious awards and a strong commitment to research and training. Dr Sparks’ private practice is located in the Richmond medical precinct and he is supported by a dedicated group of administration staff and collectively they deliver outstanding clinical care and patient services.

About the Practice and Role:

The Medical Receptionist works as part of a supportive team consisting of the Practice Manager, Medical Secretary, Dr. Sparks, and you! The dynamic nature of the practice provides a unique and stimulating work environment. The practice is known for providing a friendly and inclusive atmosphere, valuing respect and diversity, offering flexibility and encouraging learning opportunities for all staff.

As a Medical Receptionist, you will be the first point of contact for patients, and your ‘super power’ is providing a positive and welcoming experience for all.

Your role offers great variety and includes:

  • Meeting and greeting patients
  • Answering phone calls and responding to emails
  • Scheduling appointments
  • Preparing patient files for consultations
  • Managing unexpected requests
  • Email and telephone communication
  • Printing consulting lists
  • Checking and updating patient details, including referrals
  • Processing Medicare/DVA claims
  • End-of-day banking
  • Private/Medicare billing
  • Preparing EFTPOS summaries and reconciling daily totals
  • Liaising with hospital and affiliated staff

About You:

Experience working within a medical administration/reception role is a must along with possessing the following personal attributes:

  • Professional and well-presented
  • Enthusiastic and proactive
  • Patient, polite, and courteous
  • Team-oriented
  • Eager to assist the Practice Manager with administrative tasks

Remuneration & Benefits

Offered as a full or part time role to suit you and attracting an hourly rate in the range of $32 - $38 + Super (negotiable with the successful candidate based on skills, experience and qualifications). You will work in a gorgeous practice setting with incredible views over the MCG and sporting precinct, the Yarra River and CBD.

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